NielsenIQ
Market Research
ClientDeliveryExecutive
Neural analysis suggests this role is
optimal for mid candidates.
“Client Delivery Executive at NielsenIQ. Skills: Client Delivery, Revenue Management, Account Management, Sales. Managing a portfolio of NIQ Brandbank’s Supplier accounts. Acting as the primary point of contact for clients”
What You'll Achieve.
Achieving Quarterly revenue targets; Consistently improving retailer coverage metrics; Consistently improving customer satisfaction KPIs; Delivering core revenue targets; Securing Annual Renewal revenue; Supporting additional volume and increased New Business spend; Accurately forecasting revenue; Ensuring 100% coverage month on month for all Retail partners requesting content; Achieve consistently customer satisfaction
Industry & Context.
What They're Looking For.
Must Have
3 years of experience in sales (Targets), Proven track record of managing revenue targets, with a desire to consistently overachieve against both personal targets and objectives., Demonstrable sales experience, strategic sales planning and implementation, including pipeline management., Proven ability to work collaboratively as part of a diverse team, in a fast-paced environment., Highly organized and able to prioritize workload, with good time management skills and excellent attention to detail., Excellent communication skills, both written and verbal, with presentation skills and the ability to network effectively.
What You'll Do.
Managing a portfolio of NIQ Brandbank’s Supplier accounts
Acting as the primary point of contact for clients
Supporting clients with item submissions
account queries and other business needs
Securing client renewals
Supporting Client Development Executives with the generation of New Business revenue
Increasing the volume of products on the platform
Achieving Quarterly revenue targets
Improving retailer coverage metrics
Improving customer satisfaction KPIs
Delivering core revenue targets
Securing Annual Renewal revenue
Supporting additional volume and increased New Business spend
Accurately forecasting revenue
Developing a full understanding of the NIQ Brandbank value proposition
Building a rapport with the supplier base
Understanding service requirements and identifying potential areas for support
Creating Account Development Plans
Establishing a good operating rhythm for new item submissions and product revisions
Ensuring 100% coverage month on month for all Retail partners requesting content
Working with the operations team to ensure items are scheduled for delivery
Managing queries or issues related to operational processes
Creating engagement plans to resolve ongoing client issues
Driving process improvement
How You'll Work.
Team & Collaboration
Working collaboratively as part of a diverse team; Partnering with Client Development Executives to create Account Development Plans; Working with the operations team; Working with various business functions to drive process improvement
Communication Scope
Excellent communication skills, both written and verbal; Presentation skills; Ability to network effectively
Full Job Description
About this Job You will be responsible for managing a portfolio of NIQ Brandbank’s Supplier accounts, acting as the primary point of contact and supporting your clients with item submissions, account queries and any other business needs on a day-to-day basis. You will also be responsible for securing client renewals, and you will support our Client Development Executives with shared accountability for the generation of New Business revenue for your portfolio of clients, with a particular emphasis on increasing the volume of products on our platform. Alongside a Customer Success Manager, you will be a primary point of contact for your clients. You will be responsible for achieving Quarterly targets; primarily these will be revenue based, but you will also be accountable for consistently improving retailer coverage metrics and customer satisfaction KPIs. Your Responsibilities * Delivering core revenue targets, primarily focused on securing Annual Renewal revenue, but also supporting additional volume and increased New Business spend. * Accurately forecasting revenue to the Senior Client Delivery Manager and ensuring there is a consistently strong pipeline to deliver targets. This is generally on a monthly basis, but you may be asked to provide additional forecasts at your manager’s discretion. * Developing a full understanding of the NIQ Brandbank value proposition. * Building a rapport with your supplier base, frequently contacting them to understand their service requirements and identify potential areas where NIQ Brandbank can further support their business objectives. This will support both revenue growth and customer satisfaction. * Using the above knowledge to create Account Development Plans in partnership with our Client Development Executives. This should include Objectives, Goals, Strategies & Measures detailed for all relevant accounts. * Engaging your clients to establish a good operating rhythm for new item submissions and product revisions, with a goal o
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