FIS
ClientContactAssociateII
“Client Contact Associate II at FIS. Skills: Customer support, Problem resolution. Provide customer support via telephone. Handle customer inquiries”
What You'll Achieve.
Resolve a targeted percentage of inquiries; Meets standards of job
Industry & Context.
Resolve customer inquiries; Resolve support issues; Troubleshoot customer problems; Identify root cause of problem
What They're Looking For.
Must Have
High school diploma or GED
What You'll Do.
Provide customer support via telephone
Handle customer inquiries
Resolve support issues
Escalate product issues
Troubleshoot customer problems
Track inbound support requests
Update customer information
How You'll Work.
Team & Collaboration
Ability to work in a team environment
Communication Scope
Excellent verbal and written communication skills
Applying for this Client Contact Associate II role?
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ANONYMOUS · UNFILTERED
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