ClientCaseRepresentative,Associate

Receives, investigates, and communicates solutions. Escalates complex issues. **Join a global leader in asset management. Grow your career where your impact matters.** Vanguard is seeking a **Client Service Associate** to join our collaborative team in **Manchester**. This role is ideal for someone passionate about delivering outstanding service and eager to gain hands-on experience in the financial services industry. You'll support our clients with professionalism and care-managing enquiries, resolving cases, and working cross-functionally to find effective solutions. With a hybrid work model and a supportive team environment, this is your opportunity to thrive both personally and professionally. **What You 'll Do:** * Handle and resolve client requests with efficiency and empathy * Communicate clearly and professionally with clients and internal partners * Collaborate across departments to deliver tailored solutions * Maintain accurate records and meet regulatory standards * Gain knowledge of Vanguard's products and industry practices * Contribute to special projects and process improvements **What You Bring:** * Strong communication skills-written and verbal * A degree or equivalent experience, with analytical thinking ability - Undergraduate degree or equivalent combination of training and experience. * A collaborative, adaptable, and proactive mindset * Desire to learn about financial products and services * Commitment to service excellence and continuous development Special Factors: Vanguard is not offering visa sponsorship for this position. **Why Vanguard?** Vanguard is a different kind of investment company. It was founded in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients. This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments. It's what we stand for: value to investors. **How We Work** Vanguar