BAYADA Home Health Care

home health care

ClientCareManager

Springfield, Missouri, United States
The Brief

“Client Care Manager at BAYADA Home Health Care. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, client services coordination, emergent scheduling, caseload management, fiscal management. Provide superior customer service and quality home care. Focus on managing coordination of client services and emergent scheduling issues”

What You'll Achieve.

proactively growing it; monitoring metrics; goal achievement

Industry & Context.

home health care
Problems you'll solve

emergent scheduling issues

What They're Looking For.

Must Have

Bachelor degree is required, computer skills required (electronic medical record), Excellent communication and interpersonal skill

Nice to Have

Comparable experience staffing/scheduling at a home care agency preferred, Prior supervisory experience a plus, Demonstrated record of successfully taking on increased responsibility (goal achievement), Ambition to grow and advance beyond current position

What You'll Do.

Provide superior customer service and quality home care

Focus on managing coordination of client services and emergent scheduling issues

Manage your Client Services Manager caseload while proactively growing it

Build lasting relationships with clients

payors and community organizations

communicative relationships with the team

Maintain effective fiscal management of your caseload by monitoring metrics

partner with Clinical Managers to provide supervision and support to field employees

How You'll Work.

Team & Collaboration

Develop strong, communicative relationships with the team; partner with Clinical Managers to provide supervision and support to field employees

Communication Scope

Excellent communication and interpersonal skill; strong, communicative relationships

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