Boca Recovery Center

Healthcare

ClientCareCoordinator

$41–55k ~AI est. Springfield, Massachusetts, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Client Care Coordinator at Boca Recovery Center. Skills: Aftercare planning, Client engagement, Group facilitation, Case management support. Develop individualized aftercare plans. Implement individualized aftercare plans”

What You'll Achieve.

Aftercare Placement Rate: 90%; Timeliness of Aftercare Planning; AMA Intervention Success Rate: 60%; Client Satisfaction: 85%

Industry & Context.

Healthcare

What They're Looking For.

Must Have

Associate's Degree in Psychology, Social Work, Counseling, or related field, 1–2 years of experience in behavioral health or substance use treatment setting, Interpersonal skills, Communication skills, Documentation skills, Ability to work independently, Ability to work collaboratively within a multidisciplinary team, Knowledge of community resources, Knowledge of treatment continuum

Nice to Have

Familiarity with aftercare planning, Familiarity with FMLA/disability documentation, Familiarity with case management, Experience using Electronic Health Records (EHR), Group facilitation experience

What You'll Do.

Develop individualized aftercare plans

Implement individualized aftercare plans

Facilitate referrals into outpatient programs

Facilitate referrals into sober living

Facilitate referrals into recovery housing

Document discharge planning details

Communicate discharge planning details

Assist clients navigating barriers

Participate in AMA blocking efforts

Provide motivational support

Involve family/support systems

Maintain supportive communication with clients

Facilitate post-discharge transitions

Lead relapse prevention groups

Lead life skills groups

Lead recovery maintenance groups

Lead aftercare education groups

Encourage active participation

Provide resources for continued care

Support clients completing FMLA

Support clients completing short-term disability

Support clients completing medical leave documentation

Coordinate with employers

Coordinate with insurance providers

Provide assistance with housing resources

Provide assistance with transportation resources

Provide assistance with employment resources

Serve as liaison between teams

Ensure seamless care coordination

Participate in interdisciplinary team meetings

Participate in case conferences

Maintain accurate documentation

Maintain timely documentation

How You'll Work.

Team & Collaboration

Multidisciplinary team; Clinical teams; Outreach teams; Alumni teams; Operational teams; Interdisciplinary team meetings; Case conferences

Communication Scope

Interpersonal communication

Full Job Description

### Client Care Coordinator **Location:** On Site , Springfield MA , M-F - 9-5 **Department:** Boca Health Marketing **Reports to:** National Director of Strategic Development **Salary:** Competitive based on education and experience. ### About Boca Recovery Center Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery. ### Position Overview We are seeking a dedicated and compassionate **Client Care Coordinator** to support clients through their treatment journey and ensure a successful transition into aftercare services. This role manages client care from admission through discharge, with a strong focus on aftercare planning, engagement, group facilitation, and collaboration with outreach, clinical, operations, and alumni teams. The Client Care Coordinator also provides support in AMA prevention and case management tasks such as FMLA and short-term disability processes. ### Key Responsibilities ### Aftercare & Discharge Planning * Develop and implement individualized aftercare plans in coordination with clients, families, and clinical staff. * Facilitate referrals and placements into outpatient programs, sober living, and recovery housing. * Document and communicate all discharge planning details with the treatment team and referral sources. ### Client Engagement & Support * Assist clients in navigating legal, family, or logistical barriers to treatment and recovery. * Participate in AMA blocking efforts, providing motivational support and involving family/support systems. * Maintain consistent, supportive communication with clients during treatment and facilitate smooth post-discharge transitio

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