BAYADA Home Health Care
Home Health Care
ClientCareCoordinator
Neural analysis suggests this role is
optimal for Manager candidates.
“Client Care Coordinator at BAYADA Home Health Care. Skills: Customer service, Care coordination, Relationship building. Provide superior customer service. Provide quality home care”
Industry & Context.
What They're Looking For.
Must Have
Bachelor degree required, Computer skills required, Electronic medical record experience
Nice to Have
Staffing/scheduling experience preferred, Prior supervisory experience a plus
What You'll Do.
Provide superior customer service
Provide quality home care
Manage coordination of client services
Manage emergent scheduling issues
Manage Client Services Manager caseload
Proactively grow caseload
Build lasting relationships with clients
Build lasting relationships with referral sources
Build lasting relationships with payors
Build lasting relationships with community organizations
Develop strong relationships with the team
Develop communicative relationships with the team
Maintain effective fiscal management
Monitor caseload metrics
Partner with Clinical Managers
Provide supervision to field employees
Provide support to field employees
How You'll Work.
Team & Collaboration
Partner with Clinical Managers
Communication Scope
Communication
Full Job Description
BAYADA Home Health Care has an immediate opening for Client Services Manager in Wilmington, NC! If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. The Client Services Manager will: Provide superior customer service and quality home care Focus on managing coordination of client services and emergent scheduling issues Manage your Client Services Manager caseload while proactively growing it Build lasting relationships with clients, referral sources, payors and community organizations Develop strong, communicative relationships with the team Maintain effective fiscal management of your caseload by monitoring metrics Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees Qualifications for a Client Services Manager: Bachelor degree is required Comparable experience staffing/scheduling at a home care agency preferred Prior supervisory experience a plus Demonstrated record of successfully taking on increased responsibility (goal achievement) Ambition to grow and advance beyond current position Strong computer skills required (electronic medical record) Excellent communication and interpersonal skill Why you'll love BAYADA: Award- Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment. Impactful Work- Make a meaningful impact in the Wilmington Community Weekly Pay- Consistent weekly paychecks to keep your finances on track. Comprehensive Benefits- Medical, dental, vision,
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