ClientCareAdvisor

OUTsurance has been propelling the South African insurance industry forward for the last 28 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to outstanding employees who set the bar high with their energy and expertise. If you’re keen to grow your career in a vibrant environment with lots of ‘fun’, this could be the career opportunity you’ve been looking for. What do you get OUT? * OUTsurance has been voted Top Employer South Africa since 2022. Our people vision is to be a great company to work for where you always get something OUT. We offer our employees: * A winning, fun and inclusive company culture that embraces diversity. * Great Rewards and Recognition programs. * Benefits (Medical Aid, Pension fund, Group life and Disability benefits) Growth opportunities (we hire talent, train skill and promote values driven leaders from within) * Wi-Fi on campus and Emergency Panic-Assist through the OUTsurance app * Employee wellness programs: Free Counselling, Legal Advice and Financial Coaching for you and your members of household. * A chance to give back (Staff Helping SA OUT volunteer program) and much more… * Casual Dress Code * Central office location with shuttles to and from the Gautrain station and Centurion Taxi Rank * Onsite Clinic, Canteen, Carwash, Barber, Beauty Salon and Sports facilities * Day care centre during public school holidays * Maternity Expressing Rooms * Prayer Rooms Upsell existing client as well as service incoming calls from existing clients within the Client Care Department of OUTsurance, where the role will entail upselling and client service actions. The role requires high attention to detail and great execution in handling client queries or complaints in a professional, efficient, and competent manner. ## Qualifications * Minimum Matric qualification or equivalent qualification * FAIS accredita