ClientBillingAccountManager

POSITION SUMMARY: The Client Billing Account Manager will be responsible for building and maintaining collaborative and productive relationships within the organization relating to Revenue Cycle Management. Acting as a key liaison across clients, Sales, Finance, and internal teams, this role focuses on resolving billing issues, improving processes, and collecting on outstanding balances for assigned clients. PRIMARY RESPONSIBILITIES: ● Manages assigned client billing accounts by reviewing outstanding balances, identifying issues, and following up for timely resolution and payment. ● Communicates with clients via phone, email, and video conferencing to address unpaid invoices, resolve billing inquiries or disputes, and negotiate payment arrangements. ● Collaborates with internal teams (Sales, Billing, Customer Support, etc.) to resolve billing delays, missing data (e.g., agreements, pricing), and case rejections, ensuring accurate and timely invoicing. ● Builds strong relationships with clients and cross-functional teams to gather necessary information and support accurate billing. ● Provides weekly updates on outstanding balances and delivers monthly summary reports with detailed notes for each past-due client. Leads regular meetings to review performance metrics, identify process gaps, and drive improvement initiatives aligned with departmental and organizational goals. ● Analyzes billing trends, identifies recurring issues, and implements targeted process improvements to enhance collections and revenue cycle efficiency. ● Supports revenue cycle initiatives by recommending optimized workflows, implementation strategies, and performance tracking systems to improve reimbursement and maximize cash collections ● Ensures compliance with HIPAA and privacy regulations while working with PHI (both paper and electronic). ● Performs other duties as assigned. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate