Items Needed
Wealth Management
ClientAssociate
“Client Associate at Items Needed. Skills: client service skills, organizational skills, Attention to detail, Series 7 and 66 (or 63/65) licenses. Build and maintain professional relationships with clients by assisting them and answering account questions.. Take initiative to handle account inquiries and customer needs and escalate to financial advisors when appropriate.”
Industry & Context.
Group Problem Solving; research and resolve problems
What They're Looking For.
Must Have
Bachelor's degree or job-related experience, soft skills including verbal and written communication, people, organizational, and client service skills, Attention to detail coupled with the mindset of how you can make advisors more efficient and effective, Series 7 and 66 (or 63/65) licenses or the willingness to get licensed within 12 months of hire, Ability to adapt to a rapidly changing business and technology environment
Nice to Have
Current FINRA registrations, Financial services experience
What You'll Do.
Build and maintain professional relationships with clients by assisting them and answering account questions.
Take initiative to handle account inquiries and customer needs and escalate to financial advisors when appropriate.
Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicate with clients about items needed.
Facilitate the transfer of funds and securities
complete trades in client accounts
wires and ACH’s in a timely manner.
Maintain confidentiality in accordance with RBC’s Code of Conduct.
Use your administrative and operational skills to help our advisors manage and grow their business.
Demonstrate a client first approach as you meet compliance standards
research and resolve problems
process and maintain account records
implement technology changes and prepare correspondence in a fast paced
professional and collaborative environment.
How You'll Work.
Team & Collaboration
working together to deliver trusted advice to help our clients thrive and communities prosper.
Communication Scope
verbal and written communication; Oral Communications
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