ClientAdvocate

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. **_Job Description_** _**Job Description**_ ## **Client Advocate** **Locations** : Jacksonville, FL | Hybrid | Remote ** _Get To Know The Team:_ ** SS&C Advent, a leading provider of innovative software and services for the global investment management industry, is seeking a Client Advocate to join our industry-leading Black Diamond Service Team. In this role, you will join a dynamic team as an integral part of the day-to-day process of supporting our clients using our Black Diamond Wealth Platform™ solution. Like what you read? Then you may be a perfect candidate to join the company ranked #1 on the list of Best Places to Work in Jacksonville. **_Why You Will Love It Here!_** * **Flexibility** : Hybrid Work Model and Business Casual Dress Code, including jeans * **Your Wellbeing:** Medical, Dental, Vision, Employee Assistance Program, Parental Leave * **Wide Ranging Perspectives:** Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees * **Training:** Hands-On, Team-Customized, including SS&C University ** _What You Will Bring:_ ** * The ideal candidate should be highly motivated with excellent communication and analytical skills. Within this role, you will build and maintain strategic relationships with existing clients through effective communication in a proactive, consultative and professional manner. * You’re a self-starter who can establish priorities, meet deadlines, and work independently in a remote/hybrid environment * You have proven work experience as a Customer Success Manager or similar role * You have excellent communication skills, including presentations and writte