Kith
Retail
ClientAdvisor
Neural analysis suggests this role is
optimal for Entry candidates.
“Client Advisor at Kith. Skills: best-in-class customer service, client relations, product knowledge, brand history, company policies, store/company strategies. Greet, assist, and provide best-in-class customer service to all Kith clients & customers. Foster and maintain relationships with clients through professional, friendly, and efficient after-sale communication”
What You'll Achieve.
drive sales
Industry & Context.
Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as Holidays, Availability to consistently work weekends, special projects, drops/releases or as the business’ needs require, Standing and walking for prolonged periods of time, Ability to lift and move 25lbs, Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools
What They're Looking For.
Must Have
3+ year(s) in a retail sales position
Nice to Have
3+ year(s) in customer service roles, 1+ year(s) in apparel, footwear, or luxury goods
What You'll Do.
and provide best-in-class customer service to all Kith clients & customers
Foster and maintain relationships with clients through professional
and efficient after-sale communication
Display expertise and familiarity of product knowledge
and store/company strategies
Continuously partner with the Management team regarding individual goals as well as overall business
Partner with the Management team to efficiently execute action plans and brand initiatives
Assist in ensuring completion and accuracy of any/all operational task(s)
Partner with Management and Visual teams to maintain a visually appealing sales floor and ensure the brand’s visual standards are always met
Properly communicate sell-through
to ensure product availability
Always ensure adherence to all company policy and procedures
including but not limited to availability & scheduling needs of the business
Assist store management team with housekeeping responsibilities including but not limited to
and other tasks traditionally associated with standard retail operations
Aid during any Visual initiatives
Efficiently aid in the execution of any cycle counts
physical inventories or other inventory management task(s) as required by the business
How You'll Work.
Team & Collaboration
Continuously partner with the Management team regarding individual goals as well as overall business; Partner with the Management team to efficiently execute action plans and brand initiatives; Partner with Management and Visual teams to maintain a visually appealing sales floor and ensure the brand’s visual standards are always met
Communication Scope
professional, friendly, and efficient after-sale communication
Full Job Description
****ABOUT THE ROLE**** ****Location:**** South Beach store ****Status:**** Part Time ****Compensation:**** $17.00-$18.00/hr + Commission(s) ****Position Summary:**** The Kith Client Advisor is a very important piece of the client’s in-store experience as well as the overall operations of the store. Through best-in-class service, the Client Advisor ensures customers have a consistent, genuine, and quality experience while in our store(s). Acting as a brand ambassador, the Client Advisor plays a key role in helping create and maintain an organic and enjoyable overall customer experience. By providing authentic and curated after-sale communication, the Client Advisor seeks to foster and grow client relations to drive sales. The Client Advisor supports company and management initiatives/direction, while always adhering to the brand’s policies and procedures. Client Advisors are scheduled to flex schedules and hours are given based on the needs of the business. ****RESPONSIBILITIES**** ****Primary Responsibilities:**** * Greet, assist, and provide best-in-class customer service to all Kith clients & customers. * Foster and maintain relationships with clients through professional, friendly, and efficient after-sale communication. * Display expertise and familiarity of product knowledge, brand history, company policies, and store/company strategies. * Continuously partner with the Management team regarding individual goals as well as overall business. * Partner with the Management team to efficiently execute action plans and brand initiatives. * Assist in ensuring completion and accuracy of any/all operational task(s), as business needs. * Partner with Management and Visual teams to maintain a visually appealing sales floor and ensure the brand’s visual standards are always met. * Properly communicate sell-through, to ensure product availability. * Always ensure adherence to all company policy and procedures, including but not limited to availability & scheduling needs of
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