Aspect
Education
ClericalOfficer
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“Clerical Officer at Aspect. Skills: Administration, Customer experience, Operational processes. Ensure administration tasks are completed accurately. Manage and maintain school records”
Industry & Context.
Troubleshooting IT issues
What They're Looking For.
Must Have
Minimum of two years' experience in an administration role, Exceptional customer experience skills, Ability to perform all tasks with attention to detail, Capacity to meet deadlines
Nice to Have
Relevant administration training and/or qualifications, Experience using the TASS School Management system, Knowledge and/or experience in the education or disability sector
What You'll Do.
Ensure administration tasks are completed accurately
Manage and maintain school records
Maintain office documentation
Order and control supply of stationery
Prepare email communications
Prepare other documents
Use established Excel spreadsheets for managing data
Prepare professional presentations
Prepare high-quality presentations
Prepare other materials
Communicate project progress to stakeholders
Meet stakeholder expectations
Proof-read newsletters
Provide feedback on administration systems
Contribute to administration initiatives
Participate in administration initiatives
Streamline administration systems
Improve administration systems
Perform general administrative duties
Ensure first point of contact is welcoming
Induct internal and external customers
Ensure compliance with site safety procedures
Ensure compliance with Safeguarding requirements
Provide welcoming customer experience for families
Communicate clearly with external stakeholders
Communicate effectively with external stakeholders
Ensure office equipment functions well
Maintain office equipment
Service office equipment
Complete allocated tasks in a timely manner
Improve administrative processes
Improve operational processes
Organise catering for special functions
Organise provision of kitchen supplies
Verify visitors to the school
Approve visitors to the school
Induct visitors on school site
Maintain site to comply with Aspect procedures
Assist with organising site maintenance
Raise work orders for contractors
Schedule contractor work
Organise site visits for contractors
Provide information to contractors
Provide feedback to contractors
Submit invoices for payment
Submit expenses for payment
Prepare accounts for payment
Prepare credit card statements
Reconcile credit card statements
Process credit card statements
Support staff regarding payroll administration
Provide information to staff regarding payroll administration
Ensure staff submit timesheets on time
Update school spreadsheets
Maintain school spreadsheets
Complete basic data manipulation tasks in Excel
Update school database system
Maintain school database system
Generate reports to support the school
Generate reports for National Office processes
Generate reports for government reporting
Assist staff with basic IT issues
Escalate IT issues to helpdesk
How You'll Work.
Team & Collaboration
Cross-school administration initiatives; Collaboration with Senior Clerical Officer
Communication Scope
Written communication; Verbal communication; In-person communication
Full Job Description
Autism Spectrum Australia (Aspect) is one of Australia’s largest autism-specific service providers, with one of the biggest autism-specific school programs in the world. A not-for-profit organisation, we work in partnership with people of all ages on the autism spectrum, and their families to deliver evidence-informed solutions that are person-centred, family-focused and customer driven. At Aspect we recognise a different brilliant®, where we seek to understand, engage and celebrate the strengths, interests and aspiration of people on the autism spectrum. * Part-time (22 hours per week), days negotiable; during school term-time only * Work with a supportive, inclusive, and collaborative team * $38.75 per hour, plus superannuation * Located at Aspect Treetop School, Adelaide, South Australia. Administration * Ensure administration tasks are completed accurately, professionally, and on time * Manage and maintain school records and logistics, office documentation, and other tasks including the mail function including pick-ups, mail sorting, mailing and special deliveries, order and control supply of stationery and other office supplies in an orderly and systematic way * Prepare letters, email communications, memos, reports, and other documents, as required * Use established Excel spreadsheets for managing data and information * Prepare professional and high-quality presentations, and other materials, using PowerPoint and desktop publishing as required * Support and/or coordinate projects and ensure all stakeholders are communicated on progress of projects and their expectations are met * Proof-read documents, reports, brochures, and newsletters as required * Actively provide feedback, contributes to and participates in cross-school administration initiatives to streamline and improve administration systems * Perform other general administrative duties as required. Customer Experience * Ensure first point of contact with all internal and external customers and visitors
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