Texas A&M International University

ClassroomTechnologySpecialist

$0–0k Laredo, Texas, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Classroom Technology Specialist at Texas A&M International University. Skills: diagnoses and repairs hardware and software failures and conflicts, configures computers, resolves connectivity issues, support for technology-related courses, Creates software images, manages technical resources for deployment, Desktop repair, software support, basic networking elements, Computer security and administration tools, administrating various computer lab environments. diagnoses and repairs hardware and so”

What You'll Achieve.

Be proactive at reducing downtime of instructional equipment (lecterns and computer labs)

Industry & Context.

Problems you'll solve

diagnoses and repairs hardware and software failures and conflicts; resolves connectivity issues

Eligibility Requirements

Evening and weekend work may occasionally be required, Position requires on campus, face-to-face interactions, Position requires maintaining a regular schedule of attendance on campus and in the workplace, This position will require evening and weekend work hours, Support Schedule: 1:00 pm – 10:00 pm Monday – Thursday, 11:00 am – 8:00 pm Friday, All positions are security-sensitive, Applicants are subject to a criminal history investigation, employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check

What They're Looking For.

Must Have

Bachelor’s degree in (CIS, MIS or related field), One year of related experience, Knowledge of: Word processing, spreadsheet, and database applications, Knowledge of: Desktop repair, software support, and basic networking elements, Knowledge of: Computer security and administration tools, Knowledge of administrating various computer lab environments including visualization, imaging, and desktop security, Ability to multitask and work cooperatively with others, Ability to communicate clearly and effectively to ensure understanding

Nice to Have

Bachelor’s degree in CIS, MIS or related field, At least 2 years’ experience in audio/visual (A/V) or computer technician related field, Prior supervisory experience, Experience in an educational environment, Related customer service experience

What You'll Do.

diagnoses and repairs hardware and software failures and conflicts

resolves connectivity issues within local and wide-area networks

provides support for technology-related courses in the support of instruction

Tracks and assists in the coordination of equipment repair and work order assignments

Provides detailed work records which outline the history of tests

and repairs for each piece of equipment

Provides support for labs

music and theatre computer labs

multimedia teaching labs

theatrical spaces and site-specific installations

Creates software images and manages technical resources for deployment

Attends trainings and assists in researching

and disseminating operation instructions

Tracks developments and specifications in state-of-the-art technologies

Provides consultative and technical services to campus community

Prepares requisitions and inventory acquisitions of products and services

Assists in training and coordinating tasks of student workers

Be proactive at reducing downtime of instructional equipment (lecterns and computer labs)

Assist in event request setups including setup of projectors

laptops and PA systems

How You'll Work.

Team & Collaboration

work cooperatively with others

Communication Scope

Communicate clearly and effectively to ensure understanding

Process & Methodology

coordination of equipment repair, work order assignments

Full Job Description

**Job Title** Classroom Technology Specialist I **Agency** Texas A&M International University **Department** Office Of Information Technology **Proposed Minimum Salary** $16.83 hourly **Job Location** Laredo, Texas **Job Type** Staff **Job Description** **Job Summary** The Classroom Technology Specialist I, under general supervision, diagnoses and repairs hardware and software failures and conflicts, configures computers, resolves connectivity issues within local and wide-area networks and provides support for technology-related courses in the support of instruction. **Essential Duties and Responsibilities** * Tracks and assists in the coordination of equipment repair and work order assignments. Provides detailed work records which outline the history of tests, performance problems, and repairs for each piece of equipment. * Provides support for labs, classroom computers, peripherals, music and theatre computer labs, recording studios, multimedia teaching labs, theatrical spaces and site-specific installations. * Creates software images and manages technical resources for deployment. * Attends trainings and assists in researching, testing, and disseminating operation instructions. Tracks developments and specifications in state-of-the-art technologies, computers, peripherals, and test equipment. * Provides consultative and technical services to campus community. * Prepares requisitions and inventory acquisitions of products and services. * Assists in training and coordinating tasks of student workers. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. **Additional Responsibilities** * Supervisory position that requires managing part-time employees and student lab assistants. * Be proactive at reducing downtime of instructional equipment (lecterns and computer labs). * Assist in event request setups including setup of projectors,

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