Texas A&M International University
ClassroomTechnologySpecialist
Neural analysis suggests this role is
optimal for Entry candidates.
“Classroom Technology Specialist at Texas A&M International University. Skills: diagnoses and repairs hardware and software failures and conflicts, configures computers, resolves connectivity issues, support for technology-related courses, Creates software images, manages technical resources for deployment, Desktop repair, software support, basic networking elements, Computer security and administration tools, administrating various computer lab environments. diagnoses and repairs hardware and so”
What You'll Achieve.
Be proactive at reducing downtime of instructional equipment (lecterns and computer labs)
Industry & Context.
diagnoses and repairs hardware and software failures and conflicts; resolves connectivity issues
Evening and weekend work may occasionally be required, Position requires on campus, face-to-face interactions, Position requires maintaining a regular schedule of attendance on campus and in the workplace, This position will require evening and weekend work hours, Support Schedule: 1:00 pm – 10:00 pm Monday – Thursday, 11:00 am – 8:00 pm Friday, All positions are security-sensitive, Applicants are subject to a criminal history investigation, employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check
What They're Looking For.
Must Have
Bachelor’s degree in (CIS, MIS or related field), One year of related experience, Knowledge of: Word processing, spreadsheet, and database applications, Knowledge of: Desktop repair, software support, and basic networking elements, Knowledge of: Computer security and administration tools, Knowledge of administrating various computer lab environments including visualization, imaging, and desktop security, Ability to multitask and work cooperatively with others, Ability to communicate clearly and effectively to ensure understanding
Nice to Have
Bachelor’s degree in CIS, MIS or related field, At least 2 years’ experience in audio/visual (A/V) or computer technician related field, Prior supervisory experience, Experience in an educational environment, Related customer service experience
What You'll Do.
diagnoses and repairs hardware and software failures and conflicts
resolves connectivity issues within local and wide-area networks
provides support for technology-related courses in the support of instruction
Tracks and assists in the coordination of equipment repair and work order assignments
Provides detailed work records which outline the history of tests
and repairs for each piece of equipment
Provides support for labs
music and theatre computer labs
multimedia teaching labs
theatrical spaces and site-specific installations
Creates software images and manages technical resources for deployment
Attends trainings and assists in researching
and disseminating operation instructions
Tracks developments and specifications in state-of-the-art technologies
Provides consultative and technical services to campus community
Prepares requisitions and inventory acquisitions of products and services
Assists in training and coordinating tasks of student workers
Be proactive at reducing downtime of instructional equipment (lecterns and computer labs)
Assist in event request setups including setup of projectors
laptops and PA systems
How You'll Work.
Team & Collaboration
work cooperatively with others
Communication Scope
Communicate clearly and effectively to ensure understanding
Process & Methodology
coordination of equipment repair, work order assignments
Full Job Description
**Job Title** Classroom Technology Specialist I **Agency** Texas A&M International University **Department** Office Of Information Technology **Proposed Minimum Salary** $16.83 hourly **Job Location** Laredo, Texas **Job Type** Staff **Job Description** **Job Summary** The Classroom Technology Specialist I, under general supervision, diagnoses and repairs hardware and software failures and conflicts, configures computers, resolves connectivity issues within local and wide-area networks and provides support for technology-related courses in the support of instruction. **Essential Duties and Responsibilities** * Tracks and assists in the coordination of equipment repair and work order assignments. Provides detailed work records which outline the history of tests, performance problems, and repairs for each piece of equipment. * Provides support for labs, classroom computers, peripherals, music and theatre computer labs, recording studios, multimedia teaching labs, theatrical spaces and site-specific installations. * Creates software images and manages technical resources for deployment. * Attends trainings and assists in researching, testing, and disseminating operation instructions. Tracks developments and specifications in state-of-the-art technologies, computers, peripherals, and test equipment. * Provides consultative and technical services to campus community. * Prepares requisitions and inventory acquisitions of products and services. * Assists in training and coordinating tasks of student workers. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. **Additional Responsibilities** * Supervisory position that requires managing part-time employees and student lab assistants. * Be proactive at reducing downtime of instructional equipment (lecterns and computer labs). * Assist in event request setups including setup of projectors,
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