Geico
Financial Services
ClaimsServiceSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Claims Service Specialist at Geico. Skills: Customer Success, Claims management. Manage incoming calls. Collect accident facts”
What You'll Achieve.
Ensure a positive experience; Drive customer satisfaction
Industry & Context.
Problem resolution
Training 100% in-office, Post training 4 days a week in office and work from home 1 day a week
What They're Looking For.
Must Have
High School Diploma or GED, Available to work evenings, weekends, and holidays
Nice to Have
Customer-facing Claims experience preferred, College degree preferred
What You'll Do.
Manage incoming calls
Collect accident facts
Investigate claim details
Collect statements from involved parties
Assist in the process of getting customers back
Resolve customer concerns ensuring a positive experience
Drive customer satisfaction through meaningful interactions
Full Job Description
**At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.** **Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.** **When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.** ## **Schedule: Training 100% in-office (6-9 months); post training 4 days a week in office and work from home 1 day a week** ## ## **Your Impact at GEICO** ## ## As an Auto Claims Specialist, you’ll reassure customers and offer solutions when they need us the most with empathy and care. You will guide policyholders through their coverage and the steps to get back on the road safely. ## ## **What Makes This Opportunity Exciting?** * ## **Compensation & Incentives:** * ## Starting Salary: **$24.32 per hour / $49,000 annually** . * ## Differentials: +10% for evening shifts; +20% for weekends. * ## **Benefits:** * ## Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). * ## Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). * ## 401(k) with up to 6% match, vested immediately. * ## GEICO Strive, upfront tuition assistance program (up to $5,250 annually). * ## **Professional Growth:** Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. * ## **Workplace Flexibility:** Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. * ## **Office Location:** **14111 Danielson St, Poway, CA 92064** ## ## **How****You’ll****Make a Difference** *
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