Auto-Owners Insurance
Insurance
ClaimsRepresentative
Neural analysis suggests this role is
optimal for Entry candidates.
“Claims Representative at Auto-Owners Insurance. Skills: Claims investigation, Claims evaluation, Claims resolution. Handle entry-level insurance claims. Investigate claims”
What You'll Achieve.
Claims resolve accurately and timely
Industry & Context.
Ability to resolve complex issues; Ability to make decisions independently
Ability to drive an automobile, Possess a valid driver license, Maintain a driving record consistent with Company underwriting guidelines, Ability to work in the U.S. without current or future sponsorship
What They're Looking For.
Must Have
Bachelor's degree or direct equivalent experience with property/casualty claims handling, Ability to organize data, Ability to multi-task, Ability to make decisions independently, Ability to write reports, Ability to compose correspondence, Ability to resolve complex issues, Ability to maintain confidentially, Ability to maintain data security, Ability to effectively deal with diverse individuals, Ability to accurately deal with mathematical problems, Ability to drive an automobile, Possess a valid driver license, Maintain a driving record consistent with Company underwriting guidelines, Study, obtain, and maintain an adjuster’s license(s), if required by statute
Nice to Have
Completion of the Company’s claims training program, Develop specialized skills including estimating, Use of designated computer-based programs for loss adjustment, Continually develop product knowledge through participation in approved educational programs
What You'll Do.
Handle entry-level insurance claims
Provide service to agents
Provide service to insureds
Ensure claims resolve accurately
Ensure claims resolve timely
Study insurance policies
Develop foundational knowledge
Learn claim handling procedures
Comply with claim handling procedures
Develop negotiation skills
Develop settlement skills
Build skills to serve needs
Meet with legal counsel
Meet with third-parties
Communicate with claimants
Communicate with legal counsel
Communicate with third-parties
Develop specialized skills
Develop estimating skills
Develop computer program skills
How You'll Work.
Communication Scope
Above average communication skills (written and verbal)
Full Job Description
A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. **_Job Description_** **We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.** Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company’s claims training program for the assigned line of insurance and requires the person to: * Investigate, evaluate, and settle entry-level insurance claims * Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products * Learn and comply with Company claim handling procedures * Develop entry-level claim negotiation and settlement skills * Build skills to effectively serve the needs of agents, insureds, and others * Meet and communicate with claimants, legal counsel, and third-parties * Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment * Study, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirements **Desired Skills & Experience** * Bachelor’s degree or direct equivalent experience with property/casualty claims handling * Ability to organize data, multi-task and make decisions independently * Above average communication skills (written and verbal) * Ability to write reports and compose corr
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