TAL
Insurance
ClaimsPortfolioManager
“Claims Portfolio Manager at TAL. Skills: Claims portfolio management, Data-driven decision making, Regulatory awareness. Enhance portfolio insights. Evolve claims data”
What You'll Achieve.
Deliver fair outcomes for customers; Deliver timely outcomes for customers; Deliver trusted outcomes for customers; Support better decision-making; Support continuous improvement; Support governance across claims; Build confidence in life insurance; Support customers in challenging times; Deliver high-quality outcomes; Deliver compliant outcomes
Industry & Context.
Analytical judgement; Risk identification; Problem solving; Improve claim strategies
Criminal History check, Bankruptcy check, Entitlement to Work check, Regulatory check, Reference checks
What They're Looking For.
Must Have
3+ years in Life Insurance claims management, Understanding of end-to-end claim decision-making, Working knowledge of Life Insurance Code of Practice, Working knowledge of Privacy Principles, Working knowledge of relevant legislation
Nice to Have
CFA charterholder preferred, CPA preferred
What You'll Do.
Enhance portfolio insights
Evolve claims controls
Evolve claims visualisations
Highlight portfolio health
Highlight portfolio risks
Drive timely claim outcomes
Optimise tracking of claim activity
Optimise tracking of claim milestones
Optimise tracking of claim pipeline
Strengthen portfolio discipline
Improve controls for claim tidiness
Improve controls for claim allocation
Review complex claims
Review sub-optimal claims
Provide expert strategic guidance
Lift claims performance
Provide coaching to leaders
Provide insights to leaders
Provide recommendations to leaders
Provide coaching to teams
Provide insights to teams
Provide recommendations to teams
Ensure data integrity
Design mechanisms for accurate insights
Embed mechanisms for accurate insights
Design mechanisms for reliable insights
Embed mechanisms for reliable insights
How You'll Work.
Team & Collaboration
Work with experienced colleagues; Collaborate with partners; Work with industry colleagues
Communication Scope
Sharing expertise; Constructive challenge
Applying for this Claims Portfolio Manager role?
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