Bupa Global

Health Insurance

ClaimsPaymentIntegrityConsultant

Cairo, Egypt FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Claims Payment Integrity Consultant at Bupa Global. Skills: Payment integrity, Provider validation, Claims processing. Review and sign off new bank account information. Review provider information for new providers”

What You'll Achieve.

Mitigate payment of false claims; Ensure payments made to correct payee; Support commercial goals

Industry & Context.

Health Insurance
Problems you'll solve

Good problem solving skills; Prioritisation skills

What They're Looking For.

Must Have

Graduate level with a medical background, Good spoken and written Arabic and English, Computer and numerical skills, Good communicator, Ability to work well alone, Ability to work as part of a team, Good understanding of ‘treating customers fairly’, Delivering compliant services within a regulatory environment

Nice to Have

Multilingual skills

What You'll Do.

Review and sign off new bank account information

Review provider information for new providers

Add new and valid providers to SWAN

Review out of network providers

Refer none valid providers

Respond to customer replies

Validate potential fraudulent behaviour

Contribute to cost containment

Maintain and update customer records

Update records when customer makes contact

How You'll Work.

Team & Collaboration

Engaging with stakeholders; Working closely with Claims Fraud Validation Officers

Communication Scope

Good communicator

Full Job Description

Job Description: Job Description **Claims Payment Integrity Consultant** **Cairo, Egypt** **Hybrid** **We make health happen:** As a Claims Payment Integrity Consultant you will be directly support Bupa Global’s payment integrity strategy. This role will ensure the integrity of claims paid by Bupa Global by acting as a control to mitigate the payment of false claims by verifying the validity of member and provider records. This role is also to ensure that payments are made to the correct payee and bank account information as wrong payments result in a loss to the business. **Key Responsibilities:** * You will be responsible for the review and sign off of new bank account information added to SWAN where there is an * attempt to pay a claim. This will include in network, out of network and member paid claims. * You will be reviewing provider information for new providers who are not yet stored in the SWAN system. This will include a review, research and requesting information to establish the validity of the provider. * You will be responsible for adding new and valid providers to the SWAN system ensuring full contact information is captured and the provider record is accurate. * You will be responsible for the review of out of network providers already in SWAN generated via claims rules. This will include a review, research and requesting information to establish the validity of the provider. * You will be responsible for referring none valid providers to the Counter Fraud Team where there is evidence the provider is false or did not provide the treatment. You will also be responsible for rejecting claims where you have been unable to verify the provider information. * You will respond directly to any relevant incoming replies from our customers when they provide us with additional information related to their claims. * You will be actively validating potential fraudulent member/provider behaviour and referring them to the counter fraud, waste and abuse team where ap

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