Bupa Global
Health Insurance
ClaimsPaymentIntegrityConsultant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Claims Payment Integrity Consultant at Bupa Global. Skills: Payment integrity, Provider validation, Claims processing. Review and sign off new bank account information. Review provider information for new providers”
What You'll Achieve.
Mitigate payment of false claims; Ensure payments made to correct payee; Support commercial goals
Industry & Context.
Good problem solving skills; Prioritisation skills
What They're Looking For.
Must Have
Graduate level with a medical background, Good spoken and written Arabic and English, Computer and numerical skills, Good communicator, Ability to work well alone, Ability to work as part of a team, Good understanding of ‘treating customers fairly’, Delivering compliant services within a regulatory environment
Nice to Have
Multilingual skills
What You'll Do.
Review and sign off new bank account information
Review provider information for new providers
Add new and valid providers to SWAN
Review out of network providers
Refer none valid providers
Respond to customer replies
Validate potential fraudulent behaviour
Contribute to cost containment
Maintain and update customer records
Update records when customer makes contact
How You'll Work.
Team & Collaboration
Engaging with stakeholders; Working closely with Claims Fraud Validation Officers
Communication Scope
Good communicator
Full Job Description
Job Description: Job Description **Claims Payment Integrity Consultant** **Cairo, Egypt** **Hybrid** **We make health happen:** As a Claims Payment Integrity Consultant you will be directly support Bupa Global’s payment integrity strategy. This role will ensure the integrity of claims paid by Bupa Global by acting as a control to mitigate the payment of false claims by verifying the validity of member and provider records. This role is also to ensure that payments are made to the correct payee and bank account information as wrong payments result in a loss to the business. **Key Responsibilities:** * You will be responsible for the review and sign off of new bank account information added to SWAN where there is an * attempt to pay a claim. This will include in network, out of network and member paid claims. * You will be reviewing provider information for new providers who are not yet stored in the SWAN system. This will include a review, research and requesting information to establish the validity of the provider. * You will be responsible for adding new and valid providers to the SWAN system ensuring full contact information is captured and the provider record is accurate. * You will be responsible for the review of out of network providers already in SWAN generated via claims rules. This will include a review, research and requesting information to establish the validity of the provider. * You will be responsible for referring none valid providers to the Counter Fraud Team where there is evidence the provider is false or did not provide the treatment. You will also be responsible for rejecting claims where you have been unable to verify the provider information. * You will respond directly to any relevant incoming replies from our customers when they provide us with additional information related to their claims. * You will be actively validating potential fraudulent member/provider behaviour and referring them to the counter fraud, waste and abuse team where ap
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