Standard Bank Group
Financial Services
ClaimsManager
“Claims Manager at Standard Bank Group. Skills: Claims management, Risk management, Insurance. Supervise claims management nationally. Drive claims management nationally”
What You'll Achieve.
Meet cost containment deliverables; Meet customer service levels; Exceed customer expectations; Ensure claims operational efficiency
Industry & Context.
Identify problem areas; Devise suitable solutions
What They're Looking For.
Must Have
Bachelor of Commerce, Certificate of proficiency in Insurance, 10 years' experience in short term insurance, Experience with forensic claims investigations
What You'll Do.
Supervise claims management nationally
Drive claims management nationally
Verify key deliverables are met
Foster a dynamic Claims Fulfilment team
Exceed customer expectations
Keep customers informed
Timeously settle claims
Apply risk management principles
Act as claims technical advisor
Educate on claims processes
Educate on claims procedures
Identify claims initiatives
Implement claims initiatives
Perform best practice research
Ensure claims initiatives meet standards
Verify claims processes do not impede processing
Drive improvement of ineffective processes
Ensure claims operational efficiency
Identify problem areas in claims service
Devise solutions to manage vendors
Devise solutions to manage stakeholders
Monitor for fraudulent claims
Lead team to resolve fraudulent claims
Applying for this Claims Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Standard Bank Group?
Real rants from real employees. Read before you apply.