Green Flag Rescue
ClaimsHandler
“Claims Handler at Green Flag Rescue. Skills: customer service, communication, claims handling. Support customers during breakdown situations. Handle inbound calls”
Industry & Context.
problem solving abilities
Initial training will take place in the Leeds office, training may last up to a minimum of 12 weeks
What They're Looking For.
Must Have
customer service skills, communication skills, problem solving abilities, Empathy, resilience, attention to detail, Ability to stay calm, make sound decisions under pressure, Good IT skills, confident using Microsoft packages
Nice to Have
Customer Service experience, Claims handling experience
What You'll Do.
Support customers during breakdown situations
Provide clear guidance
Apply terms accurately
Arrange rescue services
Coordinate recovery services
Manage claims end to end
Liaise with internal teams
Liaise with external partners
Maintain accurate records
Support vulnerable customers
How You'll Work.
Team & Collaboration
Liaise with internal teams; Liaise with external partners
Communication Scope
communication skills
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