TAL
Insurance
ClaimsGovernance&RiskSpecialist
“Claims Governance & Risk Specialist at TAL. Skills: Risk governance, Claims management, Regulatory response. Provide risk and governance insights. Identify and address risk trends”
What You'll Achieve.
Enable compliant, commercially sound claims decisions; Strengthen claims practices; Enhance complaints outcomes; Timely issue remediation
Industry & Context.
Analyse problems; Deliver practical solutions
What They're Looking For.
Must Have
Demonstrated experience in risk, compliance or technical claims within a regulated environment, understanding of life insurance frameworks, claims handling and regulatory requirements, Ability to analyse problems and deliver practical solutions that improve processes and outcomes, Confident communicator who can translate technical concepts into clear, meaningful insights, Proven ability to influence stakeholders and build relationships across all levels
Nice to Have
Collaborative team player with a proactive mindset and commitment to continuous improvement
What You'll Do.
Provide risk and governance insights
Identify and address risk trends
Deliver recommendations that strengthen claims practices
Drive continuous improvement by partnering with stakeholders
controls and training
Enhance complaints outcomes by analysing trends
Improve resolution approaches and capability
Lead regulatory and audit responses
Ensure high-quality outputs and timely issue remediation
Support risk culture by helping teams identify
How You'll Work.
Team & Collaboration
Partnering with stakeholders; Build relationships across all levels
Communication Scope
Translate technical concepts
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