MSX International
Automotive
Claims&CostSpecialist
“Claims & Cost Specialist at MSX International. Skills: Warranty claims, Costing. Perform research on warranties concerns. Prepare warranty papers”
Industry & Context.
Research on warranties concerns
What They're Looking For.
Must Have
3 - 5 years’ experience in the automotive industry, Work experience as a Service Advisor, Work experience as a Warranty Clerk, Technical background in the motor industry
Nice to Have
DMS experience (Automate, Evolve, ADP/kerridge), Experience with Cherry, Experience with Haval, Experience with GWM, Experience with Mahindra
What You'll Do.
Perform research on warranties concerns
Prepare warranty papers
Customise warranty papers
Review all warranty claims
Administer warranty claims
Submit warranty claims for approval
Monitor repair order completion for authorisation
Monitor customer inquiries on warranty issues
Monitor customer requests on warranty issues
Communicate warranty programs to aftersales staff
Communicate warranty bulletins to aftersales staff
Ensure compliance to warranty specifications
Evaluate databases for warranty claims
Complete data entry for warranty claims
Complete data entry for warranty filings
Manage warranty claim submission
Resubmit claims if required
Ensure appropriate action is completed for claims
Prepare documents for warranty audits
Manage warranty parts store
Upkeep warranty parts store
Maintain records of customer details
Maintain records of warrantor references
How You'll Work.
Communication Scope
Communicate warranty programs
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