ClaimsConsultant-GroupMultiClaims

* Competitive Salary + Bonus + Annual Reviews * Flexible Work Hours | Hybrid Model * Wellbeing Benefits – Mental, Physical & Financial Support * Melbourne CBD Office + End-of-Trip Facilities Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Dai-ichi Life, we're driven by big ambitions and empower to create better products and services. Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities. Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance. So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer. At TAL, we’re all about people - helping Australians through some of life’s toughest moments. As a Claims Consultant, you will manage a portfolio of life insurance claims across IP/TPD multi funds and related benefits. You’ll play a key role in supporting our customers when they need us most, managing the portfolio with care, empathy, and confidence. In this role you will: * A key focus of this role involves providing a best-in-class customer and client (e.g. advisers, trustees, fund administrators) experience, including regular communication in relation to the status of claims and managing expectations, to deliver on quality health and claim outcomes. * Independently managing a portfolio of TPD and IP claims end-to-end * Assess, analyse, calculate and finalise claims payments * Active engagement of external treating doctors, rehabilitation consultants as well as in house medical and legal specialists and delivering timely outcomes for our customer