TAL

Financial Services

ClaimsConsultant,GroupClaims

A$95–135k ~AI est. Melbourne, Victoria, Australia FULL TIME
The Brief

“Claims Consultant, Group Claims at TAL. Skills: Claims management, Customer service. Manage life insurance claims. Provide customer and client experience”

What You'll Achieve.

Deliver quality health outcomes; Deliver quality claim outcomes

Industry & Context.

Financial Services
Problems you'll solve

Problem-solving skills

What They're Looking For.

Must Have

Life insurance claims management experience, IP and/or TPD claims experience, Workers Compensation claims management experience, Return to Work claims management experience, Allied Health background, Analytical skills, Problem-solving skills, Time-management skills, Excellent communication skills, Empathy, Solid understanding of injuries, Solid understanding of illnesses, Solid understanding of treatment

Nice to Have

Group policy claims management experience

What You'll Do.

Manage life insurance claims

Provide customer and client experience

Communicate claim status

Deliver health outcomes

Deliver claim outcomes

Manage portfolio of TPD claims

Manage portfolio of IP claims

Assess claims payments

Analyse claims payments

Calculate claims payments

Finalise claims payments

Engage treating doctors

Engage rehabilitation consultants

Engage medical specialists

Engage legal specialists

Deliver timely outcomes

Provide customer service

Participate in case conferences

Participate in peer case discussions

Instruct third party service providers

How You'll Work.

Team & Collaboration

Collaborative team; Supportive leadership

Communication Scope

Customer communication; Client communication

Free ATS check

Applying for this Claims Consultant, Group Claims role?

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