TAL
Financial Services
ClaimsConsultant,GroupClaims
“Claims Consultant, Group Claims at TAL. Skills: Claims management, Customer service. Manage life insurance claims. Provide customer and client experience”
What You'll Achieve.
Deliver quality health outcomes; Deliver quality claim outcomes
Industry & Context.
Problem-solving skills
What They're Looking For.
Must Have
Life insurance claims management experience, IP and/or TPD claims experience, Workers Compensation claims management experience, Return to Work claims management experience, Allied Health background, Analytical skills, Problem-solving skills, Time-management skills, Excellent communication skills, Empathy, Solid understanding of injuries, Solid understanding of illnesses, Solid understanding of treatment
Nice to Have
Group policy claims management experience
What You'll Do.
Manage life insurance claims
Provide customer and client experience
Communicate claim status
Deliver health outcomes
Deliver claim outcomes
Manage portfolio of TPD claims
Manage portfolio of IP claims
Assess claims payments
Analyse claims payments
Calculate claims payments
Finalise claims payments
Engage treating doctors
Engage rehabilitation consultants
Engage medical specialists
Engage legal specialists
Deliver timely outcomes
Provide customer service
Participate in case conferences
Participate in peer case discussions
Instruct third party service providers
How You'll Work.
Team & Collaboration
Collaborative team; Supportive leadership
Communication Scope
Customer communication; Client communication
Applying for this Claims Consultant, Group Claims role?
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