Claims assessor (BEI )
Financial Services
Claimsassessor(BEI)
“Claims assessor (BEI ) at Claims assessor (BEI ). Skills: Claims assessment, Customer service, Communication skills, Decision making. Inputting claims into computer system. Action claim related query”
What You'll Achieve.
Achieving individual, team and department goals and objectives; Turnaround time; Quality standards
Industry & Context.
Effective decision making skills; Problem solving
Work on shift basis according to business need
What They're Looking For.
Must Have
Background in the global health insurance market, Relevant transferable skills and knowledge from other financial services industries, Highly customer focussed, Excellent interpersonal, communication and influencing skills, Ability to work well alone, Ability to work as part of a Team
Nice to Have
Knowledge of worldwide currencies, Knowledge of geographical locations
What You'll Do.
Inputting claims into computer system
Action claim related query
Obtain necessary information on claims
Liaise with internal departments
Respond to incoming correspondence
Respond to queries from internal departments
Ensure correct interpretation of policy
Provide excellent customer service
Make customer focused actions
Contribute to continuous development
Identify opportunities for product development
Identify opportunities for process improvement
Suspend claims for further investigation
Translate Arabic documents to English
Recognize and challenge possible fraudulent information
Seek to clarify and resolve information
Comply with Egyptian Financial Regulatory Authority requirements
How You'll Work.
Team & Collaboration
Liaison with internal departments; Work as part of a Team; Excellent internal customer service; Continuous contribution towards achieving team goals
Communication Scope
Excellent communication skills; Influencing skills; Effective decision making skills; Best method of communication
Applying for this Claims assessor (BEI ) role?
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