Gunvor Group
Commodities trading
ClaimsAnalyst
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Claims Analyst at Gunvor Group. Skills: Demurrage claims, Voyage claims, Claims recovery. Calculate demurrage claims. Validate demurrage claims”
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
5 years relevant experience, understanding of charter parties, understanding of commercial contracts, understanding of laytime principles, understanding of demurrage principles, understanding of petroleum industry terminology, knowledge of time-related claims, knowledge of post-deal claims, understanding of shipping operations, understanding of maritime law, manage claims commercially, negotiation skills, follow-up skills, analytical skills, attention to detail, clear written communication, clear verbal communication, organised, proactive, solution-oriented, work under pressure, manage competing priorities, disciplined approach to work, accountable approach to work
Nice to Have
systems capability, high data discipline, Advanced experience with Power BI, Advanced experience with Power Query, Advanced experience with automation tools, Practical use of AI tools, Practical use of digital tools, Evidence of driving process improvements, Structured approach to work, data-led approach to work, improvement-focused approach to work
What You'll Do.
Calculate demurrage claims
Validate demurrage claims
Pursue recovery of demurrage claims
Assess contractual entitlement
Issue supported claims
Challenge root cause of exposure
Liaise with Shipping Operators
Liaise with counterparties
Obtain missing documents
Resolve discrepancies
Record claims accurately
Ensure compliance with documentation standards
Ensure compliance with electronic filing standards
Deliver structured weekly reporting
Deliver structured monthly reporting
Report on ageing analysis
Report on dispute tracking
Report on recovery progress
Highlight recurring dispute themes
Highlight contractual weaknesses
Highlight unfavourable clauses
Collate supporting correspondence
Support alignment between claims activity
Support alignment with operational exposure
Support alignment with internal reporting
Support alignment with provisioning requirements
Contribute to continuous improvement
Improve claims processes
Improve reporting quality
Improve data discipline
Make practical use of digital tools
Make practical use of automation opportunities
Make practical use of data-led workflows
Build working relationships
Support timely resolution
Support timely collection
Perform ad-hoc duties
How You'll Work.
Team & Collaboration
Internal stakeholders; External stakeholders; Shipping Operators; Masters; Agents; Counterparties; Legal Counsel; P&I Club
Communication Scope
Written communication; Verbal communication
Full Job Description
**Job Title:** Claims Analyst **Contract Type:** Permanent ****Time Type:**** Full time **Job Description:** **Summary of Company** Gunvor Group is one of the world’s largest independent commodities trading houses by turnover, creating logistics solutions that safely and efficiently move physical energy from where it is sourced and stored to where it is demanded most. Clearlake Shipping, together with Clearlake Chartering USA, subsidiaries of Gunvor Group, is one of the largest charterers of tanker vessels in the world. With chartering and freight trading activities in Singapore, Geneva and Houston, the company effectively covers any chartering needs the Group or market may have at any given time, supported by a highly motivated and experienced team of freight traders and operators around the world. Operations and claims activities are managed from Singapore and Tallinn. Since 2003, Clearlake Shipping has operated a high-quality fleet of tankers, LPG and LNG carriers on both a spot and time-charter basis. Clearlake’s activities include chartering an average of 1,500 vessels annually, freight hedging (FFA), operations, claims handling and terminal safety consultations. Group Shipping activities also include ownership stakes in selected vessels chartered by Clearlake, as well as participation in joint ventures for newly built refined products tankers. **Overview of the Role** Reporting to the Global Head of Demurrage & Claims, the Analyst is responsible for the accurate calculation, negotiation and recovery of demurrage and voyage-related claims, supporting Shipping in managing voyage-level exposure and maximising cash recovery. The role requires strong technical expertise in charter party claims, sound commercial judgement, disciplined documentation, and effective coordination with internal and external stakeholders. Candidates should also be comfortable using systems and data to enhance efficiency, reporting and control. **Main Responsibilities** * Calculate, valida
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