Manulife

ClaimAnalyst

Ho Chi Minh FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Claim Analyst at Manulife. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Perform Data Entry for claim cases. Scan documents for non-digital cases”

What You'll Achieve.

improve productivity of current high claims volume; give our customers a satisfactory experience when the turn-around time is shortened

What They're Looking For.

Must Have

Able to use Office tools smoothly, Able to adapt to new changes of process and system

Nice to Have

Experienced in life Insurance industry (at least 1 year), Smart in logistics, Good communication

What You'll Do.

Perform Data Entry for claim cases

Scan documents for non-digital cases

Handling email box from customers for additional documents

Handling sending back original documents to customers

Other assigned tasks from Leader

How You'll Work.

Communication Scope

Good communication

Full Job Description

This FTE hiring will bring an opportunity to improve productivity of current high claims volume, and it will give our customers a satisfactory experience when the turn-around time is shortened. And especially, when Claims in-house goes live, numbers of claims cases will be handled by Manulife, not TPA Insmart anymore. **Position Responsibilities:** * Perform Data Entry for claim cases * Scan documents for non-digital cases * Handling email box from customers for additional documents * Handling sending back original documents to customers * Other assigned tasks from Leader **Required Qualifications:** * Graduated from University * Able to use Office tools smoothly * Able to adapt to new changes of process and system. **Preferred Qualifications:** * Experienced in life Insurance industry (at least 1 year) * Smart in logistics. * Good communication. _**When you join our team:**_ * We’ll empower you to learn and grow the career you want. * We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. * As part of our global team, we’ll support you in shaping the future you want to see. **About Manulife and John Hancock** Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit [_https://www.manulife.com/en/about/our-story.html_](https://www.manulife.com/en/about/our-story.html). **Manulife is an Equal Opportunity Employer** At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizens

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