Expeditors
logistics
CiudaddeMéxico|CustomsBrokerageTramitadorAgent
“Ciudad de México | Customs Brokerage - Tramitador Agent at Expeditors. Skills: Customs Brokerage, Customs legislation, Pedimento creation, Pedimento audit, Commercial documents audit, Error identification and correction, Pedimento payment, Hoja de cálculo creation. Ensure the proper and timely movement and clearance of freight. Ensure smooth and timely customs process flow”
What You'll Achieve.
Consistently meets KPI standards, as per company's procedures.; Ensure the proper and timely movement and clearance of freight, while providing an exceptional customer service within the Customs Brokerage department.
Industry & Context.
Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary.; Error identification and correction prior pedimento payment
What They're Looking For.
Must Have
6 months to 1 year related experience and/or or equivalent combination of education and experience
Nice to Have
Hazardous Materials certification, Fluent in English
What You'll Do.
Ensure the proper and timely movement and clearance of freight
Ensure smooth and timely customs process flow
Pedimento creation in MASL system
Pedimento audit per shipment
Commercial documents audit per shipment
Error identification and correction prior pedimento payment
Hoja de cálculo creation in MASL system
Understand department process flow
constantly looking for areas of improved efficiency
Overseas communications
timely responses to emails and requests (internal and external)
Escalation of problems to Management when necessary
Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements
Properly provisions service provider charges to avoid reserves
Follows proper credit approval processes in order to minimize risk and protect the company
Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements
Ensures smooth and timely freight process flow according to Expeditors' operational procedures
Follows customer's standard operating procedures and proactively notifies customers of any issues
How You'll Work.
Team & Collaboration
Cross-functional coordination; Collaboration Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers.; Works in harmony with superiors and fellow workers without incident or delay.; Provides relevant and timely information to co-workers, customers and service providers.
Communication Scope
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results; Communication Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally.; Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.
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