Expeditors
logistics
CiudaddeMéxico|CustomsBrokerageCustomerServiceRepresentative
“Ciudad de México | Customs Brokerage - Customer Service Representative at Expeditors. Skills: Customer Service, Job Execution, Reliability, Collaboration, Communication. Ensure smooth and timely customs process flow. Ensure accurate and timely client billing”
Industry & Context.
Timely and resolute in solving problems; Escalating to management when necessary
What They're Looking For.
Must Have
6 months to 1 year related experience and/or or equivalent combination of education and experience
Nice to Have
Good knowledge of customs brokerage process and system, Good knowledge of customs legislation, especially with regards to classification, valuation and origin, Good knowledge of incoterms, Hazardous Materials certification
What You'll Do.
Ensure smooth and timely customs process flow
Ensure accurate and timely client billing
Understand customs DLSOP
Interpret customs information
Ensure accurate data entry
Transpose customs declaration information
Assist with verification
Track and trace Customs files
Interact with customs authorities
Attend customs inspections
Ensure timely customs clearance
Verify customs documents
Interact with customers
Arrange international shipments
Contribute to maintain relationships
Understand department process flow
Keep up to date on regulatory requirements
Overseas communications
Escalation of problems
Attend training classes
Complete mandatory training
Adhere to cultural attributes
How You'll Work.
Team & Collaboration
Works in harmony with superiors and fellow workers; Willing to aid and assist others
Communication Scope
Effectively listens; Communicate clearly and concisely; Communicate verbally; Communicate in writing; Provides relevant and timely information; Answers phone calls; Responds to voicemails; Responds to emails
Applying for this Ciudad de México | Customs Brokerage - Customer Service Representative role?
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