Bird
CityOperationsManager
“City Operations Manager at Bird. Skills: Operations management, Vendor management, Stakeholder management. Manage market operations. Manage performance and efficiency”
Industry & Context.
Creative problem solving; Complex problem solving; Simplify problems
Reside in Columbus Metro Area, Report to warehouse 5+ days/week, Travel frequently across markets
What They're Looking For.
Must Have
2+ years relevant experience, 1+ year managing team members, Excel / data management skills, Experience solving complex problems, Ability to simplify difficult problems
Nice to Have
Passion for sustainability, Passion for urban mobility, Passion for technology
What You'll Do.
Manage market operations
Manage performance and efficiency
Track operational metrics
Track ridership metrics
Optimize processes using data
Solve problems creatively
Resolve operational matters
Drive continuous growth
Provide daily oversight
Coordinate operational staff
Train operational staff
Influence across organization
Ensure timely resolutions
Ensure quality control
Provide process feedback
Work without supervision
Begin projects independently
How You'll Work.
Team & Collaboration
Cross-functional collaboration; External partner liaison; City stakeholder liaison
Communication Scope
Present information; Seek buy-in
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