Company
CIOOfficeServiceManager
Neural analysis suggests this role is
optimal for Mid candidates.
“CIO Office Service Manager. Skills: Program Management, Stakeholder Management, Metrics Reporting. Manage programs. Support on KPIs and metrics”
What You'll Achieve.
Ensure informed decision making; Successful delivery
Industry & Context.
Support Decisions with Analysis; Risk Management; Propose creative solutions to problems
What They're Looking For.
Must Have
Bachelor Degree or equivalent in Business, Engineering or related field, At least 3 years of experience in program management, Strong organizational skills, Proven ability to manage multiple programs simultaneously, Excellent communication and interpersonal skills, Ability to influence and drive change across all levels of the organization
Nice to Have
Master’s Degree, Solid knowledge and/or experience in building dashbaords, Understanding of and experience in tools such as PowerBI, Service Now PPM, etc., Experience in Tech and Sourcing
What You'll Do.
Support on KPIs and metrics
Gather and report information
Prepare meetings and presentations
Propose continuous improvements
Ensure timely delivery
Structure and perform analysis
Implement mitigation plans
Provide insights and metrics
How You'll Work.
Team & Collaboration
Collaborate closely with teams within the CIO department; Keep stakeholders and leadership informed; Offer clear, concise advice
Communication Scope
Excellent communication and interpersonal skills
Process & Methodology
Lead and Deliver Strategic Programs, Define clear goals, milestones and deliverables, Drive programs from start to finish, Monitor quantitative and qualitative progress, Adjust plans when needed, Take ownership of outcomes, Manage multiple programs simultaneously, Strong organizational skills, Understanding of methodologies
Full Job Description
**CIO Office Service Manager** **Your role & work environment** _As part of the CIO Office Team, as**CIO Office Service Manager** , you will be managing a variety of Programs, including Sourcing, Service Level Management and Regulatory Programs within the CIO Department in collaboration with the respective stakeholders._ _Further you will be supporting on KPIs and metrics in relation to both the programs and the Tech Strategy in general._ _On a day to day basis this means that you will both drive and support various programs at the same time, gather and report high quality information and metrics to ensure informed decision making and prepare meetings and presentations. You will actively propose and contribute to continuous improvements and ensure timely and successful delivery._ **Your key responsibilities** _**1\. Lead and Deliver Strategic Programs, and Sourcing initiatives**_ * _Define clear goals, milestones and deliverables that align with business needs._ * _Drive programs from start to finish, ensuring they stay on track, on time, and within expected budget and timing._ * _Monitor quantitative and qualitative progress regularly, adjust plans when needed, and take ownership of outcomes._ _**2\. Support Decisions with Analysis and Risk Management**_ * _Structure and perform thoughrough analysis to guide informed decisions._ * _Identify risks early, assess their impact, and implement mitigation plans._ * _Provide stakeholders with reliable, timely quantitative and qualitative insights and metrics to support their decision-making._ _**3\. Coordinate and Communicate with Stakeholders**_ * _Collaborate closely with teams, especially within the CIO department, to align efforts._ * _Keep stakeholders and leadership informed with regular updates on status, milestones, KPIs and outcomes._ * _Offer clear, concise advice to ensure confident decision making._ **We look for** A colleague with a**talent for taking it on and making it** **happen,** enthusiasm for**helping o
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