Santander

Financial Services

CIBUSCashPaymentsOperator,Analyst

$70–70k Miami, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“CIB US Cash Payments Operator, Analyst at Santander. Skills: Payments, Compliance, Operations. Support and execute payments tasks. Day-to-day operations execution”

What You'll Achieve.

Deliver superior service to clients; Enhance financial performance; Increase investment capacity; Manage risk; Build sustainable repeatable capabilities; Deliver highest standards of service

Industry & Context.

Financial Services
Problems you'll solve

Excellent analytical, problem-solving, and decision-making skills

Eligibility Requirements

Minimal physical effort, Sitting, Standing, Walking, Occasional moving and lifting light equipment

What They're Looking For.

Must Have

3 years minimum experience, Experience with ACH, Experience with Wire Transfers, Knowledge of payment systems, Knowledge of payment regulations, Knowledge of payment compliance requirements

Nice to Have

Knowledge of checks in the US, Spanish skills

What You'll Do.

Support and execute payments tasks

Day-to-day operations execution

Optimize effectiveness and efficiency

Analyze and review data tools

Review business processes

Review operational standards

Ensure operations meet objectives

Monitor payments transactions

Resolve discrepancies in payment processing

Investigate payments related issues

Open investigation cases

Escalate payment processing issues

Collaborate with other departments

Perform EOD Reconciliation

Analyze reconciliation discrepancies

Ensure payment systems functioning

Assist in system testing

Participate in projects impacting payments

Conduct testing of new payment futures

Ensure compliance with regulatory standards

Prepare reports for management

Provide support to internal users

Maintain Policies and Procedures

How You'll Work.

Team & Collaboration

Collaborate with other departments; Assist and collaborate with co-workers

Communication Scope

Excellent communication skills (verbal and written)

Process & Methodology

Ability to multitask

Full Job Description

CIB US Cash Payments Operator, Analyst Country: United States of America **It Starts Here:** Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities **We Want to Talk to You!** **The Difference You Make:** The CIB US Cash Payments Operator will have the responsibility to support and execute several tasks related to payments. This person will be responsible for the day-to-day operations of the company's business units. Aims to deliver superior service to clients by driving and optimizing the effectiveness and efficiency of people, processes and technology thereby enhancing financial performance, increasing investment capacity, and managing risk. Builds the sustainable repeatable capabilities that support delivery of the highest standards of service and execution. Analyzes and reviews data tools, business processes and operational standards to execute service delivery. * Evaluates and ensures that operations meet company objectives, business needs, service agreements and relevant requirements. Researches and monitors external landscape to identify developments and translate them into operational implications for the company. * Monitor payments transactions to ensure processing in accordance with SLA as well with the Bank Policy and Procedures. * Identify and resolve discrepancies in payment processing. * Investigate and resolve payments related issues. * Open investigation cases, follow up with all parties involved. * Escalate any issue related to payment processing, independently if this operational or techni

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