Volunteer State Health Plan, Inc

Healthcare

CHOICESCareCoordinator-ShelbyCounty

$52–78k ~AI est. Memphis, Tennessee, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“CHOICES Care Coordinator- Shelby County at Volunteer State Health Plan, Inc. Skills: Care coordination, Member support. Partner with members and families. Identify needed supports”

What You'll Achieve.

Ensure member safety at home; Ensure member safety in community

Industry & Context.

Healthcare
Problems you'll solve

Problem-solving

Eligibility Requirements

TB Skin Test, Various immunizations, Associated medical tests, Valid driver's license, Auto insurance compliance, Acceptable motor vehicle record

What They're Looking For.

Must Have

3 years clinical experience, Registered nurse active license, Masters in Social Work active license, Valid Driver's License, Digital literacy assessment

Nice to Have

Nurse Licensure Compact license

What You'll Do.

Partner with members and families

Identify needed supports

Direct services to meet goals

Collaborate with clinical colleagues

Collaborate with social support colleagues

Meet physical health needs

Meet behavioral health needs

Meet long term service needs

Conduct face-to-face visits

Assess member situation

Determine current status

Determine member needs

Utilize criteria for authorizing services

Confirm services are provided

Confirm member needs are met

How You'll Work.

Team & Collaboration

Team of clinical colleagues; Social support colleagues

Communication Scope

Oral communication; Written communication

Full Job Description

Are you a compassionate individual who enjoys helping others achieve their personal health and wellness goals? If so, a career as a CHOICES Care Coordinator might be perfect for you. **As a Care Coordinator, you will make a lasting impact on members’ lives by ensuring their safety at home or within a community setting**. In this role, you’ll travel to member’s homes for visits, while managing various demands and requests from both internal and external stakeholders. We’re seeking individuals who excel in problem-solving through critical thinking, and who are adept at time management and prioritizing daily tasks. You should be self-motivated, flexible, and thrive in a fast-paced environment. Most importantly, you should have a passion for improving the quality of life for diverse members in their communities. **You will be a great match for this role if you have:** • 3 years of experience in a clinical setting • Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW). • Exceptional customer service skills • Must live within the following TN county: Shelby County • Available for an 8:00am – 5:00pm EST(no on call) schedule, with the option (upon management approval) to work a compressed work week after 1 year. **Job Responsibilities** * Partnering with members and families to identify needed supports and direct services to meet personal goals for good health, employment and independent or community living. * Collaborates with a team of clinical and social support colleagues to meet the physical, behavioral health and long term service needs of each member. * Conduct thorough and objective face-to-face visits with and assess each members situation to determine current status and needs, including physical, behavioral, functional, psycho-social, financial, and empl

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