Volunteer State Health Plan, Inc
Healthcare
CHOICESCareCoordinator-ShelbyCounty
Neural analysis suggests this role is
optimal for Mid+ candidates.
“CHOICES Care Coordinator- Shelby County at Volunteer State Health Plan, Inc. Skills: Care coordination, Member support. Partner with members and families. Identify needed supports”
What You'll Achieve.
Ensure member safety at home; Ensure member safety in community
Industry & Context.
Problem-solving
TB Skin Test, Various immunizations, Associated medical tests, Valid driver's license, Auto insurance compliance, Acceptable motor vehicle record
What They're Looking For.
Must Have
3 years clinical experience, Registered nurse active license, Masters in Social Work active license, Valid Driver's License, Digital literacy assessment
Nice to Have
Nurse Licensure Compact license
What You'll Do.
Partner with members and families
Identify needed supports
Direct services to meet goals
Collaborate with clinical colleagues
Collaborate with social support colleagues
Meet physical health needs
Meet behavioral health needs
Meet long term service needs
Conduct face-to-face visits
Assess member situation
Determine current status
Determine member needs
Utilize criteria for authorizing services
Confirm services are provided
Confirm member needs are met
How You'll Work.
Team & Collaboration
Team of clinical colleagues; Social support colleagues
Communication Scope
Oral communication; Written communication
Full Job Description
Are you a compassionate individual who enjoys helping others achieve their personal health and wellness goals? If so, a career as a CHOICES Care Coordinator might be perfect for you. **As a Care Coordinator, you will make a lasting impact on members’ lives by ensuring their safety at home or within a community setting**. In this role, you’ll travel to member’s homes for visits, while managing various demands and requests from both internal and external stakeholders. We’re seeking individuals who excel in problem-solving through critical thinking, and who are adept at time management and prioritizing daily tasks. You should be self-motivated, flexible, and thrive in a fast-paced environment. Most importantly, you should have a passion for improving the quality of life for diverse members in their communities. **You will be a great match for this role if you have:** • 3 years of experience in a clinical setting • Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW). • Exceptional customer service skills • Must live within the following TN county: Shelby County • Available for an 8:00am – 5:00pm EST(no on call) schedule, with the option (upon management approval) to work a compressed work week after 1 year. **Job Responsibilities** * Partnering with members and families to identify needed supports and direct services to meet personal goals for good health, employment and independent or community living. * Collaborates with a team of clinical and social support colleagues to meet the physical, behavioral health and long term service needs of each member. * Conduct thorough and objective face-to-face visits with and assess each members situation to determine current status and needs, including physical, behavioral, functional, psycho-social, financial, and empl
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