Boeing Defence United Kingdom Limited
ChinookproductSupportEngineerMechanical
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optimal for Senior candidates.
“Chinook product Support Engineer Mechanical at Boeing Defence United Kingdom Limited. Skills: Chinook experience, Aircraft maintenance, In-service support, Fault diagnosis. Provide in-service engineering support. Act as primary technical interface”
What You'll Achieve.
Minimise aircraft downtime; Restore mission capability; Ensure continued airworthiness; Ensure efficient operation; Reduce recurrence of in-service issues; Enhance fleet supportability; Deliver end-to-end in-service solutions
Industry & Context.
Fault diagnosis; Root-cause investigations; Analytical investigations; Problem solving
Eligible for SC clearance, 5 years uninterrupted residency, Security Clearance Process, United Kingdom Security Check
What They're Looking For.
Must Have
Bachelor of Science degree in Engineering, Eligible for SC clearance, Extensive Chinook experience, Thorough knowledge of aircraft maintenance procedures, Knowledge of engineering standards, Knowledge of regulatory requirements, Practical understanding of mechanical systems, Practical understanding of electrical wiring, Practical understanding of schematics, Practical understanding of functional testing, Practical understanding of control, Extensive knowledge of UK MOD / RAF aircraft maintenance processes, Extensive knowledge of customer maintenance techniques, Extensive knowledge of repair processes, Extensive knowledge of maintenance processes, Extensive knowledge of retrofit processes, Extensive knowledge of all delivered system/hardware, Legal authorisation to work in UK
Nice to Have
Ability to analyze and interpret company products, Ability to develop and influence new strategies, Understand system engineering management plans creation, Knowledge and experience of MoD projects, Chinook project experience, Ability to direct, communicate clearly, delegate, Ensure performance of assigned responsibilities, Identify and resolve issues, Provide solutions and recommendations, Understand financial performance metrics
What You'll Do.
Provide in-service engineering support
Act as primary technical interface
Minimise aircraft downtime
Restore mission capability
Deliver technical leadership
Provide practical support
Conduct fault diagnosis
Interpret mechanical system design
Interpret wiring diagrams
Interpret functional test data
Interpret supplier documentation
Interpret engineering drawings
Interpret change memos
Interpret program directives
Define delivery configurations
Define corrective actions
Lead root-cause investigations
Apply rigorous diagnostic methodologies
Convert engineering outcomes into maintenance data
Investigate technical issues
Investigate maintenance issues
Investigate operational issues
Investigate quality issues
Resolve technical issues
Resolve maintenance issues
Resolve operational issues
Resolve quality issues
Undertake analytical investigations
Apply engineering analysis
Resolve component problems
Resolve system problems
Ensure continued airworthiness
Ensure efficient operation
Monitor product performance
Provide recommendations
Reduce recurrence of in-service issues
Drive continuous improvement
Support obsolescence management
Enhance fleet supportability
Coordinate across internal Boeing functions
Engage with external stakeholders
Deliver end-to-end in-service solutions
Provide technical advice
Provide mentorship to customer personnel
Provide mentorship to Boeing colleagues
Develop best practices
Promote best practices
Uphold Boeing engineering standards
Improve Boeing engineering standards
How You'll Work.
Team & Collaboration
Internal Boeing functions; External stakeholders; RAF operators; MROs; Suppliers; Regulators; Customer personnel; Boeing colleagues
Communication Scope
Written communication; Verbal communication; Technical engagement
Process & Methodology
System engineering management, Project team leader
Full Job Description
Chinook product Support Engineer Mechanical **Company:** Boeing Defence United Kingdom Limited We are seeking an experienced Product Support Engineer (PSE) to join the Chinook Rotary Wing Enterprise (RWE) In‑Service Engineering team. Based at Boeing Fleetlands (Gosport) and supporting the UK RAF Chinook fleet, this is a hands‑on, customer‑facing role providing in‑service engineering support and acting as the primary technical interface for maintenance matters. The successful candidate will possess substantial, demonstrable Chinook experience and thorough knowledge of aircraft maintenance procedures, engineering standards and applicable regulatory requirements, and will be accountable for helping to minimise aircraft downtime and restore mission capability. The PSE will deliver technical leadership and practical support for both on‑aircraft and off‑aircraft activities, conducting fault diagnosis using published resources and engineering judgement. This includes the interpretation and application of mechanical system design, wiring diagrams and schematics, functional test data, supplier documentation, engineering drawings, change memos and program directives to define delivery configurations and corrective actions. The role encompasses leading root‑cause investigations, applying rigorous diagnostic methodologies and converting engineering outcomes into authorised maintenance data—such as procedures, repair instructions, Service Bulletins/Notes and change memos—that operators and MROs can implement in the field. Working within the Aircraft Document Set, Structural Repair Manual, Aircraft Maintenance Manual, Illustrated Parts Catalogue, Operations Manual, Component Maintenance Manual, Wiring Diagram Manual and Engineering Instructions, the PSE will investigate and resolve complex technical, maintenance, operational and quality issues. Where discrepancies cannot be resolved by the customer, the PSE will undertake analytical investigations and apply engineering analysis t
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