SS&C Health
healthcare
ChiefOperatingOfficer
“Chief Operating Officer at SS&C Health. Skills: operational excellence, process optimization, regulatory and compliance oversight, client and member experience, technology integration, team leadership and development, financial stewardship. lead the day-to-day operational functions of the organization. ensuring seamless, efficient, and compliant service delivery across all aspects of the Pharmacy Benefit Administration (PBA) business”
Industry & Context.
resolve escalated client issues
What They're Looking For.
Must Have
15+ years of senior leadership experience in PBM, managed care, healthcare payer, or related healthcare operations, financial acumen and experience managing P&L responsibilities, Demonstrated ability to lead large-scale transformation initiatives, Track record of fostering operational excellence and innovation, Results oriented and team-player with a demonstrated track record of making meaningful impact across functional teams
Nice to Have
Bachelor’s degree in business, healthcare administration, pharmacy
What You'll Do.
lead the day-to-day operational functions of the organization
and compliant service delivery across all aspects of the Pharmacy Benefit Administration (PBA) business
drive operational excellence that will drive the ability to scale operations optimize workflows and support growth and innovation
aligning operations with SS&C Health’s strategy
ensuring outstanding performance for clients
providing leadership over the PBA operations including claims adjudication
mail/specialty pharmacy services
benefit design implementation
eligibility enrollment and formulary operations
Translate SS&C Health’s strategic vision into operational plans
Implement scalable and efficient business processes
Ensure all operations meet federal
and industry-specific regulatory requirements
Oversee the creation and maintenance of policies
and audit readiness programs
Maintain high service levels
resolve escalated client issues
ensure a consistent and positive experience for clients and their members
Partner with the Technology Leader to ensure robust
and scalable technology platforms support operations and enhance competitiveness
Build and manage high-performing teams
promote a culture of operational performance and quality
Collaborate with the CFO to manage operational budgets
meet margin and efficiency targets
How You'll Work.
Team & Collaboration
cross-functional coordination; Partner with the Technology Leader; Collaborate with the CFO; team-player with a demonstrated track record of making meaningful impact across functional teams
Process & Methodology
Translate SS&C Health’s strategic vision into operational plans, Implement scalable and efficient business processes, lead large-scale transformation initiatives
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