Loyal
veterinary medicine
ChiefOperatingOfficer
Neural analysis suggests this role is
optimal for Senior candidates.
“Chief Operating Officer at Loyal. Skills: Finance, People, Engineering, Commercial. Own operational execution of first commercial launch. Lead Finance, People, Program Leadership, Commercial, Customer Service”
What You'll Achieve.
ensure a launch that performs commercially and earns a brand customers love; headcount growth gated to commercial milestones; leverage scales with the team; CEO is not the integrator on day-to-day operational decisions; CEO to focus ~80% of her time on external work by the time of launch
Industry & Context.
First-principles thinker; drill quickly to the load-bearing question; proactively identifying and resolving operational issues across functions before they become roadblocks; move forward to generate clarity; build strategies resilient to the fact that we don't know what we don't know; design small experiments where we can fail safely
traveling regularly to visit our distributed team
What They're Looking For.
Must Have
10+ years of operating experience at high-growth startups, directly built and scaled the operations function through inflection points, at least one company in the 50–300 headcount range, built v1 systems from scratch and iterated them to v3, led engineering, data, or other technical disciplines, Commercially literate, First-principles thinker, Low ego, high confidence, high integrity, AI-leveraged operator, Concise, high-information-density communicator, manager and developer of people, High agency, exceptional follow-through, build systems and processes that outlast you, work hard, Mission-aligned
Nice to Have
Experience supporting a first commercial launch at a VC-backed biotech, medical device, or other regulated atoms business, Background in or adjacent to veterinary or animal health, consumer health pharma, or a DTC business with a regulated product, Track record of building a function 0→1 and intentionally handing it off to a specialist leader as the org matured
What You'll Do.
Own operational execution of first commercial launch
Scale company from ~70 to ~150 people
Deploy AI tooling across ops
Iterate and own operating cadence
Own seam between commercial demand and technical supply
Lead product distribution platform buildout
Build customer service organization
Act as company-wide problem solver
How You'll Work.
Team & Collaboration
partnering with organizations including Commercial, CMC/Supply Chain, Veterinary Medicine, and Creative; directly manage the leaders running each function; build/scale the organizations; running the S&OP cadence with the CTOO; collaboration with our engineering and commercial leadership; cross-pollination and cross-collaboration; reject silos; push back on each other; ask questions instead of issuing orders
Communication Scope
Concise, high-information-density communicator; write well; default to async written briefs over meetings; Lead with transparency and context
Process & Methodology
Program Leadership
Full Job Description
About Loyal Loyal is a clinical-stage veterinary medicine company developing longevity drugs for dogs. Our mission is to help dogs live longer, healthier lives. We're pioneering a new category of veterinary prescription drugs that proactively and preventatively target the underlying drivers of aging, delaying the onset of disease and preserving quality of life as dogs age. We've already made significant progress in our mission to develop the first FDA-approved drugs to extend canine lifespan: as of early 2026 we've completed two of three major FDA review sections for our lead program, LOY-002, and are targeting submission of the third and final section later this year. Loyal is a well-funded startup with teams of scientists, veterinarians, engineers, operators, and creatives. You'll help us continue on our path of earning FDA approval for the first lifespan extension medicine for any species, and change what's possible for the dogs we love. About the role Loyal is hiring a Chief Operating Officer. This is a hands-on leadership role at a company that has closed a $100M Series C, is advancing three+ pipeline programs, and is targeting commercial launch of its first product LOY-002 in 2027. You will own Finance, People, Engineering, Program Leadership, Commercial, Customer Service, and the internal operating system that runs the company. The right person has stood up operating systems in startups before, has the confidence and conviction to push back on a founder/CEO, and can credibly hold a commercial projections debate, a product review, and a supply chain negotiation session in the same week. Your daily work will include Owning the operational execution of Loyal's first commercial launch in 2027 - partnering with organizations including Commercial, CMC/Supply Chain (under the CTOO), Veterinary Medicine, and Creative to ensure a launch that performs commercially and earns a brand customers love. Leading Finance, People, Program Leadership, Commercial, Customer Servic
Applying for this Chief Operating Officer role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Loyal?
Real rants from real employees. Read before you apply.