Giga
Technology
ChiefOfStaff
Neural analysis suggests this role is
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“Chief Of Staff at Giga. Skills: Executive office operations, Operating rhythm, Cross-functional execution, Board management. Build executive office operations. Lead daily operations of executive office”
What You'll Achieve.
CEO operate with highest leverage; CEO time worth 3x; Company's long-term vision not eaten by noise; Next 12 months go fast; Take time-sinks off CEO's plate; Establish as go-to for CEO office; Company dashboard live; Run weekly metrics review; Board prep end-to-end; Cross-functional initiative end-to-end; Planning cycles tighter; Leadership meetings more decisive; Strategic initiatives stay moving; CEO visibly more leverage; More time on product; More time on customers; More time on recruiting
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
3–7 years BizOps, strategy, or operator roles, AI-native, Exceptional writer and thinker, Superb judgment with confidential information, Proven track record leading complex initiatives, High floor under pressure, Low ego, high ownership
What You'll Do.
Build executive office operations
Lead daily operations of executive office
Act as extension of CEO
Assess incoming inquiries
Determine priority of inquiries
Serve as primary contact for CEO's direct work
Align CEO calendar with company priorities
Stand in for CEO in meetings
Drive follow-through on action items
Manage CEO's external brand
Manage CEO's reputation
Build operating rhythm
Run cadence for leadership meetings
Run cadence for board meetings
Run cadence for leadership offsites
Structure company-wide communications
Deliver company-wide communications
Drive quarterly planning cycles
Drive leadership reviews
Drive major business updates
Own company operating dashboard
Define dashboard metrics
Instrument dashboard metrics
Track dashboard metrics weekly
Flag slipping metrics
Design decisive meetings
Lead strategic initiatives end-to-end
Track high-priority initiatives
Follow up with owners
Promote team integration
Promote cross-functional communication
Promote collaboration across organization
Develop board narrative
Manage board data room
Prep for board interactions
Build process to track relationships
Nurture investor relationships
Nurture customer relationships
Nurture strategic partner relationships
Synthesize business performance
Synthesize open decisions
Serve as thought partner to CEO
Challenge CEO assumptions
Offer CEO different perspective
Help CEO think through decisions
Maintain focus on long-term planning
Maintain focus on strategic priorities
How You'll Work.
Team & Collaboration
Cross-functional execution; Leadership team clarity; Leadership team accountability; Cross-functional communication; Collaboration across organization; Team integration
Communication Scope
Company-wide communications; Business updates; External communications
Process & Methodology
OKRs, Quarterly planning, Strategic initiatives
Full Job Description
CHIEF OF STAFF — OFFICE OF THE CEO Giga · San Francisco (in-person, Dogpatch) · Full-time ABOUT GIGA Giga has recently raised a $61M Series A and is working with Fortune 500 customers to deploy the next generation of customer experience - real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world's largest enterprises. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email, in high-stakes regulated environments where accuracy and compliance matter. We're at an exciting inflection point. While we've found real commercial success, our ambitions are larger: to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. The work affects millions of people every day, and our team has the autonomy to make true impact - with brilliant founders, a clear path forward, and the kind of momentum that defines generational companies. If being part of that resonates with you, we'd love to hear from you! - Voice AI startup Giga raises $61M Series A https://fortune.com/2025/11/05/voice-ai-giga-raise-61-million-customer-service-series-a/ - DoorDash and Giga Partnership https://www.linkedin.com/feed/update/urn:li:activity:7391576181009018883/ WHY THIS ROLE EXISTS The Chief of Staff is the CEO’s most trusted operator and thought partner. You help absorb the strategic and operational weight that currently sits on one person: board prep, fundraising, planning rhythms, cross-functional execution, and the high-stakes projects that determine whether the next 12 months go fast or slow. You’re also the organizational connective tissue — the information funnel, filter, and facilitator between the CEO and every internal and external stakeholder that matters. You’re not a coordinator. You’re a force multiplier. You make the CEO’s time worth 3x, give the leadership team clarity and accountability, and keep the company’s long-term vision f
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