Giga

Technology

ChiefOfStaff

$200–250k San Francisco, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Executive candidates.

The Brief

“Chief Of Staff at Giga. Skills: Executive office operations, Operating rhythm, Cross-functional execution, Board management. Build executive office operations. Lead daily operations of executive office”

What You'll Achieve.

CEO operate with highest leverage; CEO time worth 3x; Company's long-term vision not eaten by noise; Next 12 months go fast; Take time-sinks off CEO's plate; Establish as go-to for CEO office; Company dashboard live; Run weekly metrics review; Board prep end-to-end; Cross-functional initiative end-to-end; Planning cycles tighter; Leadership meetings more decisive; Strategic initiatives stay moving; CEO visibly more leverage; More time on product; More time on customers; More time on recruiting

Industry & Context.

Technology
Problems you'll solve

Root cause analysis

What They're Looking For.

Must Have

3–7 years BizOps, strategy, or operator roles, AI-native, Exceptional writer and thinker, Superb judgment with confidential information, Proven track record leading complex initiatives, High floor under pressure, Low ego, high ownership

What You'll Do.

Build executive office operations

Lead daily operations of executive office

Act as extension of CEO

Assess incoming inquiries

Determine priority of inquiries

Serve as primary contact for CEO's direct work

Align CEO calendar with company priorities

Stand in for CEO in meetings

Drive follow-through on action items

Manage CEO's external brand

Manage CEO's reputation

Build operating rhythm

Run cadence for leadership meetings

Run cadence for board meetings

Run cadence for leadership offsites

Structure company-wide communications

Deliver company-wide communications

Drive quarterly planning cycles

Drive leadership reviews

Drive major business updates

Own company operating dashboard

Define dashboard metrics

Instrument dashboard metrics

Track dashboard metrics weekly

Flag slipping metrics

Design decisive meetings

Lead strategic initiatives end-to-end

Track high-priority initiatives

Follow up with owners

Promote team integration

Promote cross-functional communication

Promote collaboration across organization

Develop board narrative

Manage board data room

Prep for board interactions

Build process to track relationships

Nurture investor relationships

Nurture customer relationships

Nurture strategic partner relationships

Synthesize business performance

Synthesize open decisions

Serve as thought partner to CEO

Challenge CEO assumptions

Offer CEO different perspective

Help CEO think through decisions

Maintain focus on long-term planning

Maintain focus on strategic priorities

How You'll Work.

Team & Collaboration

Cross-functional execution; Leadership team clarity; Leadership team accountability; Cross-functional communication; Collaboration across organization; Team integration

Communication Scope

Company-wide communications; Business updates; External communications

Process & Methodology

OKRs, Quarterly planning, Strategic initiatives

Full Job Description

CHIEF OF STAFF — OFFICE OF THE CEO Giga · San Francisco (in-person, Dogpatch) · Full-time   ABOUT GIGA Giga has recently raised a $61M Series A and is working with Fortune 500 customers to deploy the next generation of customer experience - real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world's largest enterprises. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email, in high-stakes regulated environments where accuracy and compliance matter. We're at an exciting inflection point. While we've found real commercial success, our ambitions are larger: to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. The work affects millions of people every day, and our team has the autonomy to make true impact - with brilliant founders, a clear path forward, and the kind of momentum that defines generational companies. If being part of that resonates with you, we'd love to hear from you! - Voice AI startup Giga raises $61M Series A https://fortune.com/2025/11/05/voice-ai-giga-raise-61-million-customer-service-series-a/ - DoorDash and Giga Partnership https://www.linkedin.com/feed/update/urn:li:activity:7391576181009018883/   WHY THIS ROLE EXISTS The Chief of Staff is the CEO’s most trusted operator and thought partner. You help absorb the strategic and operational weight that currently sits on one person: board prep, fundraising, planning rhythms, cross-functional execution, and the high-stakes projects that determine whether the next 12 months go fast or slow. You’re also the organizational connective tissue — the information funnel, filter, and facilitator between the CEO and every internal and external stakeholder that matters. You’re not a coordinator. You’re a force multiplier. You make the CEO’s time worth 3x, give the leadership team clarity and accountability, and keep the company’s long-term vision f

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