ChiefofStaff

About the Role This role serves as a trusted advisor to the Chief Operating Officer (COO), responsible for leading Accela’s strategic planning efforts and ensuring disciplined execution of key initiatives. The position establishes governance frameworks, drives operational processes, and monitors progress against strategic objectives. The individual in this role proactively identifies and communicates risks and barriers to execution while partnering across the organization to drive alignment and results. They operate effectively in a fast-paced, evolving environment and are highly skilled at translating ambiguous or high-level concepts into clear, actionable plans. Success in this role requires strong influence without direct authority, exceptional judgment, and the ability to mobilize resources across functions. Key Responsibilities Strategic Planning & Governance Lead and manage Accela’s enterprise-wide strategic planning process Establish governance frameworks to ensure alignment and accountability for strategic objectives Deliver executive-level reporting on progress, including status updates, risk identification, and issue resolution Ensure strategic objectives are clearly defined, measurable, and achievable Plan and facilitate quarterly strategic planning sessions with the Senior Leadership Team Initiative Leadership & Execution Lead high-priority, COO-sponsored initiatives from concept through execution Translate strategic concepts into detailed, executable operating plans Monitor progress against plans, identify gaps, and provide regular updates to executive leadership Partner cross-functionally to assemble and lead initiative teams, driving alignment and outcomes Executive Support & Communications Support the COO in developing executive briefings for the Executive Leadership Team (ELT), Board of Directors, and other key stakeholders Ensure communications are clear, concise, and aligned with organizational priorities Operational Governance Establish and manag