ChiefMarketingOfficer

MoneySmart is Southeast Asia’s leading personal finance platform, helping consumers across Singapore and Hong Kong find the right financial products and make smarter decisions with their money. We’re at an inflection point: moving from a comparison platform to a genuinely personalised financial companion, and marketing is the engine that gets us there. Mission This is one of the most consequential roles in the company. You’ll own the full marketing function (performance, organic, social, content, retention, design and brand) and your mandate is to make MoneySmart a household name that people actively choose, not just land on. That means driving efficient customer acquisition, building retention and engagement that compounds over time, and growing a value proposition that speaks more clearly to the people we’re trying to serve. You’ll be walking into real challenges. SEO traffic is under pressure. Our messaging needs sharpening. Retention hasn’t been built to its potential. If you’re looking for a role where the engine is already running smoothly, this isn’t it. If you’re the kind of person who finds that description energising, read on. You’ll report directly to the CEO and lead a team across performance, organic, brand, content, social, retention, and design. You will also own the rewards and loyalty program and P& L. Responsibilities Own the strategy to dominate GEO for personal finance search terms and maximise organic demand generation as a channel Turn social into a genuine, scalable demand engine Build a retention and engagement programme that makes CAC a compounding advantage over time, not a fixed cost Drive paid marketing efficiency: better signals, better targeting, better unit economics Develop and execute a brand marketing strategy that materially moves awareness and preference among the right audience Identify and prove out alternative channels (partnerships, communities, distribution) that others haven’t fully explored Ownership of the SmartRewards pla