Airbus Canada Limited Partnership

Aviation

ChefdequartCentrederéponseàlaClientèleDutyManagerCustomerResponseCenter

CA$85–125k ~AI est. Mirabel, Quebec, Canada FULL TIME Remote Friendly
The Brief

“Chef de quart Centre de réponse à la Clientèle - Duty Manager Customer Response Center at Airbus Canada Limited Partnership. Skills: Customer response. Establish action plans for AOG. Determine required specialists”

What You'll Achieve.

Improve aircraft return to service time

Industry & Context.

Aviation
Problems you'll solve

Problem-solving skills

What They're Looking For.

Must Have

five (5) years of experience in the Aviation industry, Knowledge of flight operations, Technical knowledge of aircraft, Bilingual (French and English)

Nice to Have

Knowledge of Airbus processes and products

What You'll Do.

Establish action plans for AOG

Determine required specialists

Ensure customer visibility

Develop and implement action plans

Mobilize internal/external specialists

Analyze possible options

Follow up on action plan

Build and maintain contact network

Assign required resources

Communicate support requirements

Act as ultimate on-site responsible

Escalate internally as needed

How You'll Work.

Team & Collaboration

Cross-functional teams; Internal/external specialists

Communication Scope

Excellent communicator; Influence

Process & Methodology

Action plan development

Free ATS check

Applying for this Chef de quart Centre de réponse à la Clientèle - Duty Manager Customer Response Center role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Airbus Canada Limited Partnership?

Real rants from real employees. Read before you apply.

Read Company Rants →