Hy-Vee
Grocery
checker/stocker
Neural analysis suggests this role is
optimal for Entry candidates.
“checker/stocker at Hy-Vee. Skills: Customer service, Cash handling, Stocking shelves. Provide prompt, efficient, friendly customer service. Operate cash register accurately”
Industry & Context.
Night & Weekend Shifts Required, Must be able to exert up to 50 pounds of force, Must be able to exert up to 10 pounds of force constantly to move objects, Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, Depth perception, Color vision, Field of vision, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pulling, Lifting, Grasping, Feeling, Talking, Hearing, Repetitive motions, Exposure to dirt, noise, equipment movement hazard, and chemicals/solvents daily, Occasional exposure to temperature extremes, Occasional exposure to possible dampness, Occasional exposure to potential for electrical shock, Possible equipment movement hazards from a pallet jack, Possible electrical shock, Exposure to chemicals and solvents, Fast paced work environment, Pre employment drug screen required
What They're Looking For.
Must Have
Ability to do arithmetic calculations involving fractions, decimals, and percentages, Ability to understand and follow verbal or demonstrated write identifying request supplies verbally or in writing
What You'll Do.
friendly customer service
Operate cash register accurately
Redeem coupons and checks
Complete credit-card transactions
Place merchandise in bags or boxes
Answer customer questions and concerns
Follow policies on sales of tobacco
Ensure compliance with WIC and food stamps guidelines
Know item values and department numbers
Understand shelf tags
Know merchandise locations
Take customers to items
Perceive surroundings for customer needs
Communicate clearly on intercom or telephone
Review weekly store ad for price changes
Keep register area clean
Ensure adequate supplies are ready
Report improper cash levels
Maintain store appearance
Verify cash register balances
Give cash refunds or issue credit memorandums
Practice proper sanitation procedures
Maintain work area cleanliness
Adhere to personal hygiene guidelines
Adhere to company policies
Report to work on time
Assist store management
Know code dates on perishable items
Change register tape and ribbons
Assist in other areas of store
Perform other job related duties
How You'll Work.
Team & Collaboration
Work with co-workers as a team to ensure customer satisfaction; Work with co-workers as a team to ensure a pleasant work environment
Communication Scope
Communicate clearly and distinctly on the intercom or telephone system
Full Job Description
Additional Considerations (if any): Night & Weekend Shifts Required **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Checker/Stocker **Department:** Grocery **FLSA:** Non-Exempt ** _General Function:_** Provides prompt, efficient, and friendly service to customers and assist them when necessary. Operates a cash register and the duties which correspond. Package product, work with drive-up and/or carry-out. Replenishes product as needed. Unloads product, opens containers, stocks shelves, and rotates product where necessary. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director; Store Manager, Assistant Managers of GM, Perishables, and Store Operations; Service Managers Positions that Report to you: None ** _Primary Duties and Responsibilities:_** * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: * escorting them to the products they’re looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call. * Works with co-workers as a team to ensu
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