Hy-Vee
Checker
Neural analysis suggests this role is
optimal for Entry candidates.
“Checker at Hy-Vee. Skills: Customer service, Cash register operation, Product stocking and replenishment, Teamwork. Provides prompt, efficient and friendly customer service. Operates cash register accurately”
Industry & Context.
Assists customers by escorting them to products, securing out-of-reach products, loading/unloading heavy items, and noting customer suggestions.; Answers customer questions and concerns and follows-up with appropriate personnel.; May give cash refunds or issue credit memorandums or know where to direct the customer.
Must be physically able to exert up to 50 pounds of force and exert up to 10 pounds of force constantly to move objects., Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision., Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions., Frequently exposed to temperature extremes and possible dampness., Possible equipment movement hazards from a pallet jack, electrical shock, and exposure to chemicals and solvents., Employment is contingent upon the successful completion of a pre employment drug screen.
What They're Looking For.
Must Have
Must be able to carry out detailed but uninvolved written or verbal deal with a few concrete variables., Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages., Have the ability to understand and follow verbal or demonstrated write identifying request supplies verbally or in writing., Must be physically able to exert up to 50 pounds of force and exert up to 10 pounds of force constantly to move objects., Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision., Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions., Perceives immediate surroundings for customer needs and problems for store safety and security., Understands and practices proper sanitation procedures and ensures the work area is always clean and neat., Maintains strict adherence to department and company guidelines related to personal hygiene and dress., Adheres to company policies and individual store guidelines., Reports to work when scheduled and on time.
What You'll Do.
efficient and friendly customer service
Operates cash register accurately
Works with drive-up and/or carry-out
Replenishes product as needed
Answers customer questions and concerns
Follows company policies on sales of regulated items
Ensures compliance with WIC and food stamps guidelines
Maintains a clean register area and ensures adequate supplies
Verifies cash drawer balances
Practices proper sanitation procedures
How You'll Work.
Team & Collaboration
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.; Assists store management as required.
Communication Scope
Communicates clearly and distinctly on the intercom or telephone system.; Answers the telephone promptly and provides friendly, helpful service.
Full Job Description
**Additional Considerations (if any):** **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Checker **Department:** Grocery **FLSA:** Non-Exempt ** _General Function:_** As a cashier you'll be part of a growing innovative brand that prides itself on providing best in class customer service. We are looking for helpful smiles who enjoy working in a fast paced, customer focused environment. The cashier provides fast and friendly service to customers, assists them with questions and request. Operates a cash register and the duties which correspond. Package product, work with drive-up and/or carry-out. Replenishes product as needed. **_Core Competencies:_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism _**Reporting Relations:**_ Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of GM, Perishables, and Store Operations; Service Managers Positions that Report to you: None ** _Primary Duties and Responsibilities_** : * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: * escorting them to the products they’re looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly when called up
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