Hy-Vee
Checker
Neural analysis suggests this role is
optimal for Entry candidates.
“Checker at Hy-Vee. Skills: Customer service, Cash handling, Merchandising. Provides prompt, efficient and friendly customer service. Smiles and greets customers”
Industry & Context.
Must be able to exert up to 50 pounds of force, Must be able to exert up to 10 pounds of force constantly to move objects, Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, Depth perception, Color vision, Field of vision, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pulling, Lifting, Grasping, Feeling, Talking, Hearing, Repetitive motions, Frequently exposed to temperature extremes and possible dampness, Possible equipment movement hazards from a pallet jack, Electrical shock, Exposure to chemicals and solvents, Fast paced work environment, Successful completion of a pre employment drug screen
What They're Looking For.
Must Have
Ability to do arithmetic calculations involving fractions, decimals, and percentages, Ability to understand and follow verbal or demonstrated write identifying request supplies verbally or in writing
What You'll Do.
efficient and friendly customer service
Smiles and greets customers
Learns customers’ names
Assists customers with product location
Answers the telephone promptly
Works with co-workers as a team
Operates cash register accurately
Redeems promotional coupons
credit-card charge transactions
Completes in-store charges
Places merchandise in bags or boxes
Gives packages to customers
Assists courtesy personnel
Answers customer questions and concerns
Follows-up with appropriate personnel
Understands and follows local
and company policies on sales
Ensures compliance with local
and federal guidelines
and features of items
Understands shelf tags
Knows location of merchandise
Takes customers to an item
Perceives immediate surroundings for customer needs
Communicates clearly and distinctly on the intercom or telephone system
Reviews weekly store ad
Keeps register area clean
Ensures adequate supplies are ready
Reports improper cash levels
Helps maintain the store appearance
Compares totals on cash register
Issues credit memorandums
Understands and practices proper sanitation procedures
Ensures the work area is always clean and neat
Maintains strict adherence to department and company guidelines related to personal hygiene and dress
Adheres to company policies
Reports to work when scheduled and on time
Assists store management as required
Knows code dates on perishable items
Can explain to customers
Changes register tape and ribbons
Assists in other areas of store
Performs other job related duties and special projects
How You'll Work.
Team & Collaboration
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Communication Scope
Communicates clearly and distinctly on the intercom or telephone system
Full Job Description
Additional Considerations (if any): **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Checker **Department:** Grocery **FLSA:** Non-Exempt ** _General Function:_** As a cashier you'll be part of a growing innovative brand that prides itself on providing best in class customer service. We are looking for helpful smiles who enjoy working in a fast paced, customer focused environment. The cashier provides fast and friendly service to customers, assists them with questions and request. Operates a cash register and the duties which correspond. Package product, work with drive-up and/or carry-out. Replenishes product as needed. **_Core Competencies:_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism _**Reporting Relations:**_ Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of GM, Perishables, and Store Operations; Service Managers Positions that Report to you: None ** _Primary Duties and Responsibilities_** : * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: * escorting them to the products they’re looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly when called upon a
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