Hy-Vee

Checker

Des Moines, Iowa, United States PART TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Checker at Hy-Vee. Skills: Customer service, Cash handling, Merchandising. Provides prompt, efficient and friendly customer service. Smiles and greets customers”

Industry & Context.

Eligibility Requirements

Must be able to exert up to 50 pounds of force, Must be able to exert up to 10 pounds of force constantly to move objects, Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, Depth perception, Color vision, Field of vision, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pulling, Lifting, Grasping, Feeling, Talking, Hearing, Repetitive motions, Frequently exposed to temperature extremes and possible dampness, Possible equipment movement hazards from a pallet jack, Electrical shock, Exposure to chemicals and solvents, Fast paced work environment, Successful completion of a pre employment drug screen

What They're Looking For.

Must Have

Ability to do arithmetic calculations involving fractions, decimals, and percentages, Ability to understand and follow verbal or demonstrated write identifying request supplies verbally or in writing

What You'll Do.

efficient and friendly customer service

Smiles and greets customers

Learns customers’ names

Assists customers with product location

Answers the telephone promptly

Works with co-workers as a team

Operates cash register accurately

Redeems promotional coupons

credit-card charge transactions

Completes in-store charges

Places merchandise in bags or boxes

Gives packages to customers

Assists courtesy personnel

Answers customer questions and concerns

Follows-up with appropriate personnel

Understands and follows local

and company policies on sales

Ensures compliance with local

and federal guidelines

and features of items

Understands shelf tags

Knows location of merchandise

Takes customers to an item

Perceives immediate surroundings for customer needs

Communicates clearly and distinctly on the intercom or telephone system

Reviews weekly store ad

Keeps register area clean

Ensures adequate supplies are ready

Reports improper cash levels

Helps maintain the store appearance

Compares totals on cash register

Issues credit memorandums

Understands and practices proper sanitation procedures

Ensures the work area is always clean and neat

Maintains strict adherence to department and company guidelines related to personal hygiene and dress

Adheres to company policies

Reports to work when scheduled and on time

Assists store management as required

Knows code dates on perishable items

Can explain to customers

Changes register tape and ribbons

Assists in other areas of store

Performs other job related duties and special projects

How You'll Work.

Team & Collaboration

Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment

Communication Scope

Communicates clearly and distinctly on the intercom or telephone system

Full Job Description

Additional Considerations (if any): **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Checker **Department:** Grocery **FLSA:** Non-Exempt ** _General Function:_** As a cashier you'll be part of a growing innovative brand that prides itself on providing best in class customer service. We are looking for helpful smiles who enjoy working in a fast paced, customer focused environment. The cashier provides fast and friendly service to customers, assists them with questions and request. Operates a cash register and the duties which correspond. Package product, work with drive-up and/or carry-out. Replenishes product as needed. **_Core Competencies:_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism _**Reporting Relations:**_ Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of GM, Perishables, and Store Operations; Service Managers Positions that Report to you: None ** _Primary Duties and Responsibilities_** : * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: * escorting them to the products they’re looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly when called upon a

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