Hy-Vee
Checker
“Checker at Hy-Vee. Skills: Customer service, Cash register operation, Product stocking and rotation. Provides prompt, efficient and friendly customer service. Answers the telephone promptly”
Industry & Context.
Must be physically able to exert up to 50 pounds of force and exert up to 10 pounds of force constantly to move objects. (Can be accommodated), Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision., Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions., Frequently exposed to temperature extremes and possible dampness., Possible equipment movement hazards from a pallet jack, electrical shock, and exposure to chemicals and solvents., Fast paced work environment., Successful completion of a pre employment drug screen.
What They're Looking For.
Must Have
Must be able to carry out detailed but uninvolved written or verbal deal with a few concrete variables., Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages., Have the ability to understand and follow verbal or demonstrated write identifying request supplies verbally or in writing.
What You'll Do.
efficient and friendly customer service
Answers the telephone promptly
Works with co-workers as a team
Operates cash register accurately and scans product
Redeems promotional coupons
completes credit-card charge transactions
in-store charges and figures discounts
counts back change and issues receipts.
Places merchandise in bags or boxes
gives packages to customers
and assists courtesy personnel as needed.
Answers customer questions and concerns
Understands and follows local
and company policies on sales of tobacco
Ensures compliance with local
and federal guidelines regarding WIC and food stamps.
understands shelf tags
knows location of merchandise in the store and also in the back room
and takes customers to an item when requested.
Perceives immediate surroundings for customer needs and problems for store safety and security.
Communicates clearly and distinctly on the intercom or telephone system.
Reviews weekly store ad to note price changes and sale items.
Keeps register area clean
ensures adequate supplies are ready and available
reports improper cash levels in cash drawer
and helps maintain the store appearance.
Compares totals on cash register with amount of currency in register to verify balances at the beginning and end of work shift
May give cash refunds or issue credit memorandums to customers for returned merchandise or know where to direct the customer.
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Assists store management as required (i. e.
decorations for special promotion/events).
Knows code dates on perishable items and can explain to customers.
Changes register tape and ribbons as necessary.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.
How You'll Work.
Team & Collaboration
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Communication Scope
Communicates clearly and distinctly on the intercom or telephone system.
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