Hy-Vee

Checker

$22–27k ~AI est. Corydon, Iowa, United States PART TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Checker at Hy-Vee. Provide prompt, efficient, friendly customer service. Exhibit caring, concern, patience in customer interactions”

Industry & Context.

Eligibility Requirements

Exert up to 50 pounds of force, Exert up to 10 pounds of force constantly, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pulling, Lifting, Grasping, Feeling, Talking, Hearing, Repetitive motions, Temperature extremes, Possible dampness, Equipment movement hazards, Electrical shock, Exposure to chemicals, Exposure to solvents

What They're Looking For.

Must Have

Ability to do arithmetic calculations, Ability to understand and follow verbal or demonstrated write identifying request supplies verbally or in writing

What You'll Do.

friendly customer service

patience in customer interactions

Treat customers as most important people

Smile and greet customers in a friendly manner

Learn customer names and address them by name

Assist customers by escorting them to products

Secure products that are out of reach

Load or unload heavy items

Note and pass along customer suggestions or requests

Enhance the shopping experience

Answer telephone promptly and provide friendly

Work with co-workers as a team

Ensure customer satisfaction

Maintain a pleasant work environment

Operate cash register accurately

Redeem promotional coupons

Complete credit-card charge transactions

Complete in-store charges

Place merchandise in bags or boxes

Give packages to customers

Assist courtesy personnel

Answer customer questions and concerns

Follow-up with appropriate personnel

company policies on sales

Ensure compliance with WIC and food stamps guidelines

Understand shelf tags

Know location of merchandise

Take customers to an item when requested

Perceive immediate surroundings for customer needs

Perceive immediate surroundings for customer problems

Perceive immediate surroundings for store safety

Perceive immediate surroundings for store security

Communicate clearly and distinctly on intercom

Communicate clearly and distinctly on telephone system

Review weekly store ad for price changes

Review weekly store ad for sale items

Keep register area clean

Ensure adequate supplies are ready and available

Report improper cash levels in cash drawer

Help maintain store appearance

Compare totals on cash register with currency

Verify balances at beginning of shift

Verify balances at end of shift

Issue credit memorandums for returned merchandise

Direct customers for returns

Understand and practice proper sanitation procedures

Ensure work area is always clean and neat

Maintain strict adherence to department guidelines

Maintain strict adherence to company guidelines

Adhere to company policies

Adhere to individual store guidelines

Report to work when scheduled and on time

Assist store management with store displays

Assist store management with decorations for special promotion/events

Know code dates on perishable items

Explain code dates on perishable items to customers

Change register ribbons

Assist in other areas of store

Perform other job related duties

Perform special projects

How You'll Work.

Team & Collaboration

Work with co-workers as a team

Communication Scope

Communicate clearly

Full Job Description

Additional Considerations (if any): **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Checker **Department:** Grocery **FLSA:** Non-Exempt ** _General Function:_** As a cashier you'll be part of a growing innovative brand that prides itself on providing best in class customer service. We are looking for helpful smiles who enjoy working in a fast paced, customer focused environment. The cashier provides fast and friendly service to customers, assists them with questions and request. Operates a cash register and the duties which correspond. Package product, work with drive-up and/or carry-out. Replenishes product as needed. **_Core Competencies:_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism _**Reporting Relations:**_ Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of GM, Perishables, and Store Operations; Service Managers Positions that Report to you: None ** _Primary Duties and Responsibilities_** : * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: * escorting them to the products they’re looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly when called upon a

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