Hy-Vee

Grocery

Checker

Coralville, Iowa, United States PART TIME
The Brief

“Checker at Hy-Vee. Skills: Customer service, Cash register operation, Product stocking. Provide prompt, efficient, friendly customer service. Greet customers in a friendly manner”

Industry & Context.

Grocery
Eligibility Requirements

Night shifts required, Weekend shifts required, Must be able to exert up to 50 pounds of force, Must be able to exert up to 10 pounds of force constantly, Visual requirements include vision from less than 20 inches to more than 20 feet, Depth perception, Color vision, Field of vision, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pulling, Lifting, Grasping, Feeling, Talking, Hearing, Repetitive motions, Exposure to temperature extremes, Exposure to possible dampness, Exposure to equipment movement hazards, Exposure to electrical shock, Exposure to chemicals and solvents, Pre employment drug screen

What They're Looking For.

Must Have

Ability to carry out detailed written or verbal instructions, Ability to do arithmetic calculations involving fractions, decimals, and percentages, Ability to understand and follow verbal or demonstrated instructions, Ability to identify request supplies verbally or in writing

What You'll Do.

friendly customer service

Greet customers in a friendly manner

Assist customers with product location

Secure products out of reach

Load or unload heavy items

Note and pass along customer suggestions

Enhance the shopping experience

Answer telephone promptly

helpful telephone service

Work with co-workers as a team

Ensure customer satisfaction

Operate cash register accurately

Redeem promotional coupons

Complete credit-card charge transactions

Complete in-store charges

Place merchandise in bags or boxes

Give packages to customers

Assist courtesy personnel

Answer customer questions and concerns

Follow-up with appropriate personnel

Follow policies on sales of tobacco

Follow policies on sales of liquor

Follow policies on sales of lottery tickets

Ensure compliance with WIC guidelines

Ensure compliance with food stamp guidelines

Know department numbers

Understand shelf tags

Know location of merchandise

Take customers to merchandise

Perceive surroundings for customer needs

Perceive surroundings for store safety

Perceive surroundings for store security

Communicate clearly on intercom

Communicate clearly on telephone

Review weekly store ad

Keep register area clean

Ensure adequate supplies are ready

Report improper cash levels

Maintain store appearance

Compare register totals with currency

Verify balances at shift start

Verify balances at shift end

Issue credit memorandums

Direct customers for returns

Understand proper sanitation procedures

Ensure work area is clean and neat

Maintain adherence to hygiene guidelines

Maintain adherence to dress guidelines

Adhere to company policies

Adhere to store guidelines

Report to work on time

Assist store management

Know code dates on perishable items

Explain code dates to customers

Change register ribbons

Assist in other areas of store

Perform other job related duties

Perform special projects

How You'll Work.

Team & Collaboration

Work with co-workers as a team to ensure customer satisfaction; Work with co-workers as a team to ensure a pleasant work environment

Communication Scope

Communicate clearly and distinctly on the intercom or telephone system

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