Hy-Vee
Checker
Neural analysis suggests this role is
optimal for Entry candidates.
“Checker at Hy-Vee. Skills: Customer service, Cash register operation, Product stocking. Provide prompt, efficient, friendly customer service. Smile and greet customers”
What You'll Achieve.
Ensure customer satisfaction; Ensure a pleasant work environment
Industry & Context.
Answer customer questions and concerns and follows-up with appropriate personnel
Must be physically able to exert up to 50 pounds of force, Must be physically able to exert up to 10 pounds of force constantly to move objects, Visual requirements include vision from less than 20 inches to more than 20 feet, Depth perception, Color vision, Field of vision, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pulling, Lifting, Grasping, Feeling, Talking, Hearing, Repetitive motions, Frequently exposed to temperature extremes, Frequently exposed to possible dampness, Possible equipment movement hazards from a pallet jack, Electrical shock, Exposure to chemicals and solvents, Fast paced work environment, Pre employment drug screen
What They're Looking For.
Must Have
Ability to do arithmetic calculations involving fractions, decimals, and percentages, Ability to understand and follow verbal or demonstrated write identifying request supplies verbally or in writing
What You'll Do.
friendly customer service
Smile and greet customers
Assist customers with product location
Secure products out of reach
Load or unload heavy items
Pass along customer suggestions
Answer telephone promptly
Work with co-workers as a team
Operate cash register accurately
Complete in-store charges
Place merchandise in bags or boxes
Assist courtesy personnel
Answer customer questions and concerns
Follow policies on sales of tobacco
Ensure compliance with WIC and food stamps
Understand shelf tags
Know merchandise locations
Take customers to items
Perceive surroundings for customer needs
Perceive surroundings for store safety
Perceive surroundings for store security
Communicate clearly on intercom or telephone
Review weekly store ad for sales
Keep register area clean
Ensure adequate supplies are ready
Report improper cash levels
Maintain store appearance
Verify cash register balances
Issue credit memorandums
Understand and practice sanitation procedures
Maintain strict adherence to hygiene
Maintain strict adherence to dress code
Adhere to company policies
Report to work on time
Assist store management as required
Know code dates on perishable items
Explain code dates to customers
Change register ribbons
Assist in other areas of store
Perform other job related duties
Perform special projects
How You'll Work.
Team & Collaboration
Work with co-workers as a team to ensure customer satisfaction; Work with co-workers as a team to ensure a pleasant work environment; Assist store management as required
Communication Scope
Communicate clearly and distinctly on the intercom or telephone system
Full Job Description
Additional Considerations (if any): **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Checker **Department:** Grocery **FLSA:** Non-Exempt ** _General Function:_** As a cashier you'll be part of a growing innovative brand that prides itself on providing best in class customer service. We are looking for helpful smiles who enjoy working in a fast paced, customer focused environment. The cashier provides fast and friendly service to customers, assists them with questions and request. Operates a cash register and the duties which correspond. Package product, work with drive-up and/or carry-out. Replenishes product as needed. **_Core Competencies:_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism _**Reporting Relations:**_ Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of GM, Perishables, and Store Operations; Service Managers Positions that Report to you: None ** _Primary Duties and Responsibilities_** : * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: * escorting them to the products they’re looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly when called upon a
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