Datavant
healthcare
ChartRetrievalSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Chart Retrieval Specialist at Datavant. Skills: chart retrieval, medical records, EMR systems, customer service, independent work, professionalism, HIPAA compliance. Visit various provider offices to scan or upload the assigned medical record charts. Work an average of 20-28 hours per week, with a fluctuating schedule”
What You'll Achieve.
meeting department goals for chart retrieval accuracy and efficiency
Industry & Context.
self-troubleshooting abilities; Ability to troubleshoot and/or overcome technical issues as they arise
drive up to 100 miles daily, Requires availability Monday-Friday 8:00am - 5:00pm in your time zone, Must have a reliable, insured personal vehicle, Must have the ability to drive and have a valid driver's license in good standing, Must have reliable internet service and a phone with ability to communicate with remote supervisors, Ability to roll and lift a 45lb equipment case for medical chart retrievals or maneuver a 25lb soft case, Over 90% of the time is spent indoors, Driving is a considerable portion of the position, Sitting, talking, hearing and near vision are required over 90% of the time, walking is required about 10% of the time, Standing is required over 30% of the time, The sense of touch is required 90% of the time, reaching is required about 50% of the time, Bending, twisting, and climbing are required, far vision is required, Low levels of lifting (10 pounds or less) are required about 25% of the time, medium levels (20 to 40 pounds) of lifting and carrying are required less than 5% of the time, High levels (52 pounds) of lifting are required under 2% of the time, post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. may be required, This job is not eligible for employment sponsorship
What They're Looking For.
Must Have
High School Diploma or equivalent required, Availability between 8am-5pm at least three consecutive days per week required, Must have a reliable, insured personal vehicle, Must have the ability to drive and have a valid driver's license in good standing, Must have reliable internet service and a phone with ability to communicate with remote supervisors, Basic computer skills – ability to scan documents, save files, rename files, create folders, and upload to secure servers, Proven track record of punctuality, reliability, quality work, and ability to follow directions, Ability to work independently with minimal supervision, Ability to troubleshoot and/or overcome technical issues as they arise, Highly dependable - arriving to appointments on time and maintaining clear communication with supervisor and Regional Team, Business casual attire and a high level of professionalism required at all times, Access to a high-speed internet connection, Positive attitude and the desire to learn through training (full five-day training program begins upon hire), Ability to roll and lift a 45lb equipment case for medical chart retrievals or maneuver a 25lb soft case
What You'll Do.
Visit various provider offices to scan or upload the assigned medical record charts
Work an average of 20-28 hours per week
with a fluctuating schedule
Professionally engage with healthcare providers while retrieving the required medical records
Maintain consistent communication with your remote team
providing daily updates regarding progress
Access and manage your weekly schedule through Datavant systems
Confirm all appointments are tracked
Arrive at pre-scheduled appointments prepared and on time
Use designated platform to confirm the correct charts for retrieval
Accurately mark them as retrieved upon completion
Troubleshoot any technical issues as they arise
Work independently to meet department goals for chart retrieval accuracy and efficiency
Complete end-of-day activities in designated company systems
Daily logging of work hours into time management system
Daily logging of mileage and reimbursements into expense reporting system
Adhere to the Company’s Code of Conduct and policies
Maintain HIPAA compliance
Cross-train in multiple departments to provide support and supplement additional hours as needed
Assist with additional work duties or responsibilities as evident or required
How You'll Work.
Team & Collaboration
maintaining consistent communication with your remote team; providing daily updates regarding progress, challenges, and completed tasks; maintaining clear communication with supervisor and Regional Team; Cross-train in multiple departments to provide support and supplement additional hours as needed
Communication Scope
communicate with remote supervisors; consistent communication with your remote team; providing daily updates; clear communication with supervisor and Regional Team
Full Job Description
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. We are hiring responsible, trustworthy individuals to join the Datavant team for a specialized, part-time role as a Chart Retrieval Specialist. This role involves visiting various provider offices to retrieve medical records, utilizing excellent customer service skills and strong self-troubleshooting abilities to efficiently retrieve multiple records. The position also requires individuals to work independently, ensuring tasks are completed accurately and on time while maintaining a high level of professionalism. Key Job Details: YOU COULD DRIVE UP TO 100 MILES DAILY HYBRID (home office and field) ADDITIONAL COMP: mileage reimbursement & per chart incentive Weekly hours vary (average 20 - 28 hr weekly) Cross training opportunities Requires availability Monday-Friday 8:00am - 5:00p in your time zone You will: Visit various provider offices to scan or upload the assigned medical record charts, utilizing various EMR systems and using your Datavant provided laptop and equipment Work an average of 20-28 hours per week, with a fluctuating schedule that provides potential opportunities to increase hours during busier months Professionally engage with healthcare providers while retrieving the required medical records, maintaining consistent communication with your remote team, providing daily updates rega
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