SCP Health
ChartAcquisitionSpecialist
“Chart Acquisition Specialist at SCP Health. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Accurately acquire hospital medicine charts for registration, coding, and billing. Maintain facility EMR access and remain compliant with all remote guidelines including patient privacy and access security”
What You'll Achieve.
performance expectation of 98% accuracy & 4-day TAT; Maintain quality standards throughout the department; Maintain daily production goals
Industry & Context.
Resolve outstanding Chart Resources queries for hospital medicine charts; Resolution of document data issues
remain compliant with all remote guidelines including patient privacy and access security
What They're Looking For.
Must Have
1 to 3 years experience in one or all of the following areas: Customer Service, Quality Assurance, Research / Auditing / Reporting, Healthcare Industry, High school diploma or equivalent, Intermediate proficiency level in Microsoft Office™, Microsoft Excel™, Microsoft Word™ and Microsoft Outlook™ required, Experience using Kofax Capture™ or compatible application, Experience using OnBase™ or compatible application, Proficiency in assigned electronic medical record systems (training provided), Proficiency using mySCP Care (training provided)
Nice to Have
Technical school/college preferred, Associate degree preferred not required, Healthcare or Business Administration (Preferred Field of Study), Medical Office Administration (Preferred Field of Study), Knowledge of Athena IDX billing system (preferred but not required)
What You'll Do.
Accurately acquire hospital medicine charts for registration
Maintain facility EMR access and remain compliant with all remote guidelines including patient privacy and access security
Resolve outstanding Chart Resources queries for hospital medicine charts
Maintain metrics and audits accurately and efficiently
Report and publish audit findings and metrics to appropriate parties
including immediate and upper management
Maintain quality standards throughout the department
Maintain existing acquisition/auditing policy and procedure documents as necessary to include current coding guidelines per facility
Review patient data to ensure accuracy including account number
and other demographic data when required
Communication to all relevant support groups for follow-up and resolution of document data issues
Maintain daily production goals and accurate production spreadsheets
Agility to back up chart validation and other Chart Resources processes when required
How You'll Work.
Team & Collaboration
cross-functional coordination; vendor/stakeholder management; Collaboration in company/departmental activities, charitable initiatives, and overall corporate goals and objectives
Communication Scope
Communication to all relevant support groups for follow-up and resolution of document data issues; Report and publish audit findings and metrics to appropriate parties, including immediate and upper management
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