Shiftmove
SaaS B2B
Chargé(e)deRenouvellement
“Chargé(e) de Renouvellement at Shiftmove. Skills: Customer retention, Customer support, Client relations. Contact PME clients about mandatory migration. Listen and understand client needs”
Industry & Context.
Manage objections; Transform complex situations
What They're Looking For.
Must Have
Experience in customer relations or B2B customer support, Excellent oral communication skills, Ability to manage objections, Comfortable with computer tools
What You'll Do.
Contact PME clients about mandatory migration
Listen and understand client needs
Accompany clients in transition
Organize installation appointments
Coordinate with internal teams
Ensure optimal client experience
How You'll Work.
Team & Collaboration
Internal teams; Logistics; Planning; Customer service
Communication Scope
Clear communication; Reassuring communication; Empathetic communication
Applying for this Chargé(e) de Renouvellement role?
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